Jackpot City Ontario Review

Jackpot City Casino App

Ontarians can download the Jackpot City Casino app via the App Store or Google Play. The app has strong average user ratings on both stores, with players praising the customer service and the quality of the games.

The Jackpot City Ontario app runs on high-quality software provided by Microgaming. The platform is slick, well-designed, and accessible, so this online casino should suit beginners and experienced players.

Jackpot City Casino does not host as many games as rivals like BetMGM and PlayOJO, but the app is fast and easy to navigate. The main toolbar menu divides the games into four broad categories: slots, tables, arcade-style games, and jackpots. There is also an “All Games” option.

You can then explore various sections, such as popular games, new releases, and so on. The “Continue Playing” section makes it easy to find recently played games, the “Top Picks for You” section provides tailored suggestions based on your playing history, and the “Big Wins This Week” section can provide inspiration if you are looking for new titles to try out.

Is Jackpot City Casino Legal and Safe?

Yes, Jackpot City Casino is legal and safe. In June 2022, parent company Super Group announced it had gained licenses to launch four online casinos in Ontario: Jackpot City, Royal Vegas, Ruby Fortune, and Spin Casino.

By that point, the company had already launched its flagship site, Betway, in Ontario’s regulated online casino market. Jackpot City Casino Ontario launched that summer, and the site complies with strict regulations laid down by the Alcohol and Gaming Commission of Ontario (AGCO).

For example, all of the games at Jackpot City Ontario have been tested at AGCO-approved labs, which ensures accuracy and fair results. Jackpot City also adheres to provincial responsible gambling and data protection rules.

The site uses encryption to protect your data. You can also use two-step verification to add an extra level of security to your Jackpot City account. If you select this option, you’ll receive a unique code before completing the Jackpot City Ontario login process.

Jackpot City Casino Ontario Game Selection

Jackpot City Casino and its sister sites have always run on software supplied by Microgaming, which offers online casino management systems. Microgaming is also famous for creating a wealth of popular online casino games, such as the Maple Moolah series.

These games have always formed the backbone of the Jackpot City Casino library. In 2022, Microgaming sold its game development and distribution arm, Quickfire, to a new company called Games Global. However, Microgaming and Games Global still work closely together, and slots and table games from Games Global still dominate the Jackpot City Ontario portfolio.

Slots

Jackpot City Ontario hosts a wide range of popular Games Global slots, including Amazing Link Apollo, Thunderstruck II, and the Maple Moolah series. You can also play games from various partner studios and subsidiaries that Microgaming has linked up with over the years, such as Gameburger, StormCraft, Triple Edge Studios, and PearFiction.

There are more than 500 slots in total. The range spans classic 3-reel slots, modern 5-reel slots, and progressive jackpot slots. There are also “Megaspin” slots, which stack up to nine 3-reel slots on top of one another. The portfolio covers all the key themes: Ancient Egypt, Greek mythology, Norse gods, Irish luck, animals, fantasy, gems, outer space, TV, movies, sports, and so on.

If you like progressive jackpot games, we recommend the Maple Moolah games. This is an adaptation of Microgaming’s iconic Mega Moolah series, which has set records for delivering the largest jackpots in online casino history globally, but the Maple Moolah games are specifically designed for the Ontario market. The top prizes can reach $1 million or more.

While the range is smaller than rival apps like BetMGM and BetRivers, Jackpot City Casino Ontario offers a differentiated games portfolio by working with Microgaming and eschewing many of the software providers that are ubiquitous at its competitors.

Table Games

There are plenty of virtual blackjack, roulette, and baccarat games at Jackpot City Ontario. The range covers classic variants of those games, plus fun titles like Vegas Downtown Multi-Hand Blackjack, Extreme Multifire Roulette, Turbo Auto Roulette, and Scarab Auto Roulette.

You will also find a few poker-style games. There are variety games at Jackpot City Casino, too. They include crash games like Fly X, so Jackpot City offers a pretty diverse portfolio.

Live Dealer Games

The site also offers a broad selection of live dealer games. You can play games from Authentic Gaming, On Air Entertainment, and Pragmatic Play, with professional dealers located in dedicated studios.

Popular games include live blackjack, baccarat, roulette, and game shows. Once again, you’ll find classic games, plus titles like Mega Roulette 500x, Speed Roulette, and Blazing Dragon Tiger.

Jackpot City Casino Customer Service

Customer service is one area in which Jackpot City Ontario exceeds the competition. This site offers 24/7 live chat and email support. Agents typically reply right away to live chat requests. They type quickly and deal with requests diligently while remaining patient and friendly.

There is also a Jackpot City Casino phone number, so you can call 888-378-1328 for phone support, which is pretty rare at Ontario online casinos. In addition to those methods, Jackpot City Ontario also offers a strong online help centre, which features lots of FAQs.

Jackpot City Casino Ontario Payments

Jackpot City Casino Ontario offers lots of convenient payment methods. You can use Interac, Instadebit, Visa, MasterCard, Apple Pay, MuchBetter, or PaySafeCard.

The minimum deposit is $10, which is pretty standard for an Ontario online casino. The upper limits depend on the method selected. Deposits are instant at this online casino; no transaction fees will be applied.

Withdrawals at Jackpot City Casino

When you request a withdrawal at Jackpot City Casino Ontario, it will have a “Pending” status for up to 24 hours. During that period, you can cancel the request. The funds will then be sent to your account.

Payouts via web wallets like MuchBetter take 24-48 hours. Bank transfers and card payments can take up to seven business days. Some rival Ontario online casinos, including BetRivers, offer faster payouts than Jackpot City Casino.

The minimum withdrawal is $50, which is higher than most competitors. By contrast, you can request withdrawals starting at just $0.01 at PlayOJO Ontario.

Final Verdict on Jackpot City Casino Ontario

Jackpot City Ontario is a stylish, accessible online casino with excellent customer service, a solid range of games, and a highly rated app.

However, rivals like BetMGM, PlayOJO, and BetRivers Casino offer a significantly larger range of games. They also provide faster payouts and lower minimum withdrawal limits, so they may be more suitable for casual players.

As such, there are a few key areas in which Jackpot City Ontario could improve. However, it remains a quality online casino with a trusted reputation.

Jackpot City Casino Ontario FAQs