Sports Interaction Casino Ontario Review
Sports Interaction is a well known online casino and sportsbook that has been welcoming Ontarians since 1997. In 2002, the site was acquired by Entain, owner of Coral, Ladbrokes, PartyPoker and Sportingbet.
Fully licensed and regulated in Canada and Jersey by the Kahnawake Gaming Commission and the Jersey Gambling Commission, Sports Interaction offers sports betting alongside an impressive selection of casino games. Since 2022, it has also been licensed to operate in the regulated Ontario market, courtesy of the Alcohol and Gaming Commission of Ontario.
Our Sports Interaction review breaks down the pros and cons of the casino, and everything you need to know about how it works. We’ll talk you through the vast game selection (which includes over 2,400 slots) and keep you up to speed on everything else you won’t want to miss at Sports Interaction.
Read on for all you need to know about the site’s software, customer service, games, payment methods and more.
- Exclusive jackpot slots like Bison Fury
- Wide variety of table games
- User-friendly interface that is easy to navigate
My Experience with Sports Interaction
Sports Interaction scored well in almost every category when put to the test by our team, giving it an overall rating of 4.5/5. I particularly liked the variety of games on offer here. When coupled with its standout sports betting options, the sheer variety of games available make this a strong contender for the top spot amongst Canada’s best online casinos.
The quality of software used by Sports Interaction is also second to none, with a great range of world class developers contributing to its game collection. Games are well organized and sorted into categories that make sense to a user, so it’s easy to find what you’re looking for at first glance on both the desktop and mobile sites. And if you’re looking for a new title to try out, the casino’s exclusive titles are well worth a look too.
Overall Product Rating & Key Takeaways
My rating: 4.5/5
User rating: 4.5/5
The email and live chat customer support options at Sports Interaction are both up there with the best in the business, but the casino does lack phone support, which could be a dealbreaker for some players. Another drawback we have to mention is the lack of a formal loyalty scheme. While there are a few perks available for high rollers, the casino doesn’t divulge what exactly needs to be done to qualify for these.
Pros & Cons
Pros
- Large range of slots and table games. Lots of exclusives, including progressive jackpot slots like Bison Fury.
- Impressive user interface. Many categories and sub-categories, with simple site navigation.
- Players can contact the customer service team via live chat 24/7. Agents are quick to reply.
Cons
- Primarily focuses on sports betting as opposed to casino games. However, the focus has started to shift since the Entain takeover.
- This online casino does not host as many games as its sister site, BetMGM Ontario. But BetMGM offers around 3,000 additional slots.
- Some Android users have complained about geolocation issues. Sports Interaction has created a geolocation troubleshooting guide to help players.
Sports Interaction is currently available all across Canada. The site is fully accessible from all Canadian provinces, giving players full access to the wide range of sports betting and casino games on the site. However, there is a chance that this could change in the near future as provinces take control of their own sports betting options.
In Ontario, the site holds a license from the provincial regulator. Elsewhere, Sports Interaction could be viewed as a “grey market” operator in some territories. But it’s worth noting that the Mohawk Community has always insisted Sports Interaction is legal across Canada. It has a Kahnawáke gaming license, as well as its license from the Alcohol and Gaming Commission of Ontario.
Navigating Sports Interaction: My Impressions of the Platform
Sports Interaction has been designed with user experience in mind, and that’s immediately evident as soon as you go on the site.
Desktop Experience
At first glance, the homepage is clean, clear and easy to navigate, with a bold color scheme of contrasting colors that catch a user’s attention. Its layout is simple, which means getting to grips with site navigation is a quick and easy task (and that’s what we like!)
On desktop, the site works quickly, allowing users to explore its full selection of features in a matter of minutes. The “register” and “log in” buttons are immediately noticeable, as is the “help and customer care” option for those looking for assistance.
Browsing the game selection couldn’t be easier, either. Users just need to click the type of game they’re looking for to see a range of popular categories for that game.
Hit the slots button, for example, and you’ll see the top 12 most played games at the top of the page. Scroll down to discover other popular categories, like new games, exclusives, jackpots and top releases from the previous month. The only downside, though, is the lack of search and filter options. If you’re looking for a specific title or have certain requirements that your chosen game must meet, it’s a bit trickier to find what you’re looking for here.
The “live casino” button opens a page that’s packed to the rafters with different casino games, with blackjack, roulette, baccarat, game shows and poker all included. There are plenty of live casino games available for those looking for that authentic experience, too.
Mobile App Experience
The Sports Interaction app is available for both iOS and Android. On both operating systems the app provides full access to the sports betting the casino is best known for, with all the latest betting odds for NHL hockey, NFL football, MLB baseball and NBA basketball. The full range of casino games is also accessible via the app.
Reviews differ a little between the two operating systems. On the App Store, users have rated the Sports Interaction app at 4.5/5, with 5,900 ratings in total. Google Play users have given the Android app 3.7/5, with 512 users reviewing the app at time of writing.
As an Android user, I found the app relatively simple to use — even for the first time. It downloaded in just a few seconds and opened without a glitch. Once open, it was easy to find the login page and access my account, before diving into the mobile game selection. Some Android users have complained of issues logging into the app, though.
Exploring the Games: What I Found & What Stands Out
You can play more than 2,000 different casino games at Sports Interaction Ontario. That’s a larger range than most rivals offer. In terms of game selection, Sports Interaction is on par with the likes of DraftKings. Sister site BetMGM does come out on top when it comes to the sheer number of titles on offer, with around 5,500 different games to choose from.
| Sports Interaction | BetRivers | DraftKings | |
|---|---|---|---|
| Slots | 2,000+ | 1,200+ | 2,000+ |
| Table Games | 30+ | 40+ | 110+ |
| Live Dealer | 60+ | 45+ | 60+ |
| Speciality | 50+ | 3+ | 10+ |
The games available at Sports Interaction fall into four distinct categories: slots, virtual table games, live casino games and speciality games. The collection of exclusive titles helps Sports Interaction stand out in Ontario’s crowded online casino market, though, as players can rest assured they’ll always find something at Sports Interaction that isn’t available elsewhere.
Slot Games
There are more than 2,000 different online slots available to play right now at Sports Interaction. Some rivals simply display their slots in one long slab, but this online casino breaks the range down into a few different sections. You can explore hot slots, the latest releases and exclusives on both desktop and mobile.
It’s also possible to browse slots by provider. The studio spotlight section spotlights a specific provider each month, which is perfect for those looking to try out something completely new.
Many famous studios have contributed to the range at Sports Interaction Casino Ontario. They include Play’n Go, Light & Wonder, Pragmatic Play, Games Global, IGT, Blueprint, NetEnt, Red Tiger, AGS and Playtech. Several smaller studios are also featured.
There are approximately 80 exclusive slots available at Sports Interaction currently. Some of the best options include Crypto Cash, Big Banker Deluxe and Aztec Gold. They rub shoulders with famous slots like Gates of Olympus, Cleopatra and Gold Blitz. You can play classic three-reel games, bonus buy slots, Megaways slots and much more.
New games are regularly added to the range, so there’ll always be something new to pique users’ interest.
Table & Live Dealer Games
Sports Interaction offers over 30 different virtual table games. The range covers all the most popular options, such as blackjack, roulette, baccarat, craps and table poker.
Hockey fans might enjoy Sports Interaction NHL Blackjack. Some other exclusives include Premium Blackjack Pro and Bonus x10 Roulette.
You can play classic table games, including fun options like Vinnie Jones Roulette and Mega Fire Blaze Roulette. There is also a Jacks or Better game. On the downside, some of its rival sites do offer more choice when it comes to video poker titles.
This online casino has one of the better live dealer selections. Options include games by Playtech, Evolution Gaming, and Pragmatic Play.
There are over 60 live dealer tables to choose from. The range is broken down into eight sections: featured, roulette, blackjack, game shows, baccarat, Ride the Lightning, poker and all live games.
Each section features a fairly wide range of games. You can play classic table games, plus titles like K-Pop Roulette, Spread Bet Roulette, and XXXtreme Lightning Roulette. There’s a good number of VIP tables for high rollers, too. You’ll also find plenty of speed games.
Some of the best live dealer games on offer at Sports Interaction include Sports Interaction Blackjack, Ontario Blackjack, Crazy Time, Sweet Bonanza Candyland and Ultimate Texas Hold’em. Dice games and international games such as Hindi, Turkish and Arabic roulette are also available.
Does Sports Interaction Offer Games You Can’t Find Elsewhere?
Nothing sets an online casino apart quite like its exclusive games. Sports Interaction doesn’t disappoint in this regard, with a wealth of exclusive options included amongst its range.
The casino’s most played exclusive games include the likes of Bison Fury the Stampede, Bison Keno, Cry Wolf and Sizzling Symbols. Rainbow Clovers Jackpot Drop and Dragon’s Desire are also good options from the exclusive range.
Within the “Arcade” section of crash games, tap games, smash games and keno you’ll also find exclusives like Lock ‘o’ the Irish, Flipping Fortunes and Space Hunter.
Specialty Games
Head to the Arcade at Sports Interaction to explore its speciality games. Here you’ll find video bingo, gameshows, and games of chance like Crash. Gameshows include Sweet Bonanza Candyland and Adventures Beyond Wonderland Live. There are also several “unique games” available to play, like Balls Galore, Mount Cash and Golden Hook.
VIP & Loyalty Rewards: Is It Worth the Commitment?
Sports Interaction does not currently offer a formal VIP or loyalty scheme. However, top customers have recently been rewarded with trips to events like the Canadian Open.
Sports Interaction often gives its followers a glimpse into what happens on its exclusive VIP trips via the company’s social media. We’ve seen behind the scenes footage of its customers’ trip to the Canadian open posted on both Instagram, and we caught a glimpse of a recent trip to Launchpad on Facebook.
How I Handled Deposits & Withdrawals
Here are the available payment methods, withdrawal times and limits at Sports Interaction Casino.
| Payment Method | Minimum Deposit | Deposit Time | Withdrawal Time | Maximum |
|---|---|---|---|---|
| Cards | $10 | Instant | Up to 2 business days for processing, followed by 3-5 business days to receive funds | $10,000 |
| Interac | $10 | Instant | Up to 2 business days for processing, followed by 8 hours to receive funds | $10,000 |
| Bank Wire Transfer | $10 | Instant | Up to 2 business days for processing, followed by 3-5 business days to receive funds | $10,000 |
| Bank Transfer | $10 | Instant | Up to 2 business days for processing, followed by 3-5 business days to receive funds | $10,000 |
| Instadebit | $10 | Instant | 2-6 hours | $3,000 |
| MasterCard | $10 | Instant | Up to 2 business days for processing, followed by 3-5 business days to receive funds | $10,000 |
| paysafecard | $10 | Instant | Cannot be used to withdraw | n/a |
| Visa | $10 | Instant | A couple of hours to check and approve payouts before we process. Up to 5 hours to reach bank account. | $10,000 |
Deposit Options
Sports Interaction Ontario offers lots of secure payment options. You can use a credit card or debit card for deposits. This online casino supports Visa, MasterCard, and Discover. iOS users can also pay via cards stored in their Apple Pay wallets.
Additional options include online banking via PayWithMyBank, Interac, or a wire transfer. You can also use a prepaid PaySafeCard voucher.
The minimum deposit is $10. There are no transaction fees; the funds will be credited to your account immediately.
You can set your own deposit limits within the responsible gambling tools section. Sports Interaction has no official upper deposit limit, but some payment providers impose their own limits. A wire transfer is probably the best option for high rollers.
We tested the site, depositing a small sum via bank transfer to check how quickly the funds would become available in an online casino account. As promised, the funds were immediately available to use.
Withdrawal Process
It can take up to two business days for the Sports Interaction Ontario team to review and approve a payout request. However, the process is quite often complete in less than 24 hours. Funds are then transferred to a player’s chosen account.
The time it takes to withdraw funds from Sports Interaction is dependent on the payment method selected. E-Wallets like Paysafecard take up to eight hours, while cards and bank transfers will take between three and five working days.
The site does not add any fees to withdrawals, but in some cases payment providers will add fees — so check this before you select your chosen payment method.
You can withdraw via Visa Direct, Apple Pay, online banking, Interac or a wire transfer. Visa Direct is often the fastest option, but it does depend on your bank’s internal processes.
The minimum you can withdraw is $10. The maximum is $100,000 per transaction via wire transfer.
To check the status of a withdrawal, users can select the “Cashier” button and choose “Payment History” for the latest information.
If you’ve been incredibly lucky and find yourself needing to make a withdrawal larger than $100,000, you’ll want to contact customer service to request a higher limit. In some cases, users are asked to spread a withdrawal over multiple transactions.
Payment Security & Regulations
Sports Interaction meets the industry’s top security standards. It provides a five-level security system, with multiple firewalls and 256-bit SSL encryption.
The site is fully licensed and regulated. As of October 2024, the licensed operator for Sports Interaction is ElectraWorks limited, licensed under the Kahnawake Gaming Commission’s regulations.
My Experience with Customer Support
Sports Interaction offers fast, responsive customer service. You can contact the team 24/7 via live chat or email. The email option is fine for non-urgent queries, but live chat is the best method for anyone who needs immediate assistance.
Users can also head to the help center to verify documents. This is an essential part of the registration process and sometimes needs to be repeated for existing customers for the prevention of identity theft and fraud. If verification is requested, users simply need to head to the help center, opt for the “document uploader” and upload their documents. The support team will then verify documents as soon as they’ve been received.
We tried the customer service options out at a few different times of the day. Each time, a team member replied within two minutes. In some cases, the replies were almost instant. Agents typed quickly and their responses were helpful and accurate, so no complaints from us!
There is also an online help center. It covers plenty of FAQs, providing detailed answers to commonly asked questions like “How do I verify?” and “How do I view my transaction history?”
The only thing the site is currently missing is phone support, which some users might prefer. At present, users have to either email customer support or use live chat to speak to a customer service representative.
How Sports Interaction Stacks Up Against Competitors
Sports Interaction is one of the best online casinos in Ontario. While this site is primarily renowned for its sports betting, the casino section is very impressive — putting it up there with some of the best online casinos in Canada.
The site excels in terms of game quality, game variety and user experience. There are plenty of exclusive games available at Sports Interaction, so it’s ideal for players on the hunt for something completely different. Players can also choose well-known titles from dozens of reputable studios, including the likes of Playtech, Pragmatic and Blueprint.
The high-quality user interface makes browsing the full library of games a breeze, and it’s always easy to find the style of game you’re looking for on this site. We would welcome the addition of a more detailed search and filter option, though, for those with specific game requirements. Having said that, some competitor sites, by comparison, are far more difficult to navigate, leaving users likely to stick with the same games over and over again.
We did identify a few potential drawbacks that new players need to be aware of. Unlike many of its competitors, this online casino doesn’t currently offer phone support. Some players have also reported problems with the geolocation process used by the site.
In terms of game selection, Sports Interaction is up there with some of the best, though BetMGM does have a larger range of games. But all things considered, these are quite minor complaints. Overall, Sports Interaction is a very strong online casino, which comes with the added bonus of sitting alongside an excellent sportsbook.
Who Should Play Here?
Sports Interaction is a site that’s clearly been designed to appeal to players of all kinds. Casual players will find no shortage of games to try out here, and the user-friendly interface makes it easy to find new games to try out if you’re yet to find your favorite.
The site works well on both desktop and mobile, and offers a mobile app for iOS and Android users. There’s also a mobile-friendly version of the site that can be accessed easily via any mobile browser, for those that prefer not to download an app onto their device.
High rollers might be put off by the lack of a formal loyalty program at Sports Interaction, but there certainly are VIP perks to be had, as is evidenced by the behind the scenes footage that pops up on the casino’s social channels from time to time.
What users need to do to be invited to the company’s VIP events remains a closely guarded secret. However, if you’re a high roller and you’re looking for a new casino to try out, you could soon find yourself on the guest list at one of the world’s most famous sporting events, courtesy of Sports Interaction.
My Closing Thoughts
Sports Interaction is a site that’s been designed with mass appeal in mind. It offers a vast selection of games, with titles from all the best known developers amongst its library. Navigation is so simple that even novice users will have it mastered in a matter of minutes, and both its mobile-friendly site and mobile apps work seamlessly on iOS and Android devices.
Users have voiced concerns over the geomapping used by Sports Interaction, with some complaining of problems and inaccuracies in terms of location reporting. But our team did not experience any such issues when testing the site on different devices.
If you’re looking for a new online casino to try and you’re interested in sports betting as well as online casino games, Sports Interaction is one of the best options available right now. Fully licensed and regulated with all the top security standards under its belt, Sports Interaction really is a great choice for those looking to try something new.
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