Caesars Palace Online Casino Review 2025

My Experience with Caesars Palace Online Casino

Here are the top-line points I’d like to highlight in my review of Caesars Palace Online Casino.

Overall Product Rating & Key Takeaways

I rate Caesars Palace Online Casino among my favorite few real-money online casinos, thanks largely to the terrific game selection and solid software platform. As a result, my overall rating of Caesars Palace Online Casino (4.5 of 5) is a bit higher than the average user rating (4.2 of 5).

For me, standout features of Caesars Palace Online Casino include:

• Large and varied game library, including many table games and live dealer selections
• User-friendly site and app that makes it easy to find and load games to play
• Many available banking options for depositing and withdrawing
• Fast payouts when you are ready to cash out winnings
• Caesars Rewards loyalty program

The welcome bonus is a deposit match offer that has a particularly large maximum, but also comes with a significant wagering requirement. I actually prefer other sites’ offers, and you’ll find many of the lower user reviews focus on the welcome offer. Check out my full review of the Caesars Palace promo code and other bonuses here.

Where I Found Caesars Palace Online Casino

Right now Caesars Palace Online Casino is available in four states — Michigan, New Jersey, Pennsylvania, and West Virginia. The site and app is similarly designed in all four locations, and in each case the game library is quite large relative to other choices in the respective states.

Here’s an up-to-date breakdown of the number of games available at Caesars Palace Online Casino in each available state:

Note that Caesars Palace Online Casino breaks out video poker into its own category. I’ve included the video poker options in the table games total above.

Navigating Caesars Palace Online Casino: My Impressions of the Platform

I like the layout and design of both the Caesars Palace Online Casino site and app. Some may find it plain or unexciting, but I like how easy it is to find what I’m looking for. The site introduced the new design when it rebranded to “Caesars Palace” some time ago, and I can attest the new look is an improvement over what had been there before.

Desktop Experience

When you access Caesars Palace Online Casino via a web browser on a desktop or laptop, you’ll see a lot of white space with the games and game categories featuring very large icons. It takes a bit of scrolling to find everything on the home page, but there are tabs up top linking to them as well.

Clicking on a game icon opens the game, and in my experience they all generally load very quickly and play without any lags or buffering. Having a quality wi-fi connection obviously helps ensure against interruptions or glitches.

As you can see, there is a drop-down menu for Support that gets you to live chat, an email form, the support phone number, or “Online Help” in the form of FAQs. There are other links to promotions and responsible gaming info as well.

Once you’re logged in, you’ll see your balance up in the upper-right corner which you can click to reach the cashier page. All in all, everything is relatively easy to find, although you do have to scroll to the bottom of the home page to get to Table Games and the Live Casino.

Mobile App Experience

The Caesars Palace Online Casino app is available for both Apple and Android devices. It loads right away on my iPhone and in many ways the navigation is very similar as when playing on my computer.

You can perform all the same banking operations, contact customer support, and everything else on the app. Also, it’s worth pointing out that unlike at some online casinos, just about all of the games available on the web-based casino are also on the app. (In many cases, online casino apps have only a percentage of the available games.)

Exploring the Games: What I Found & What Stands Out

Slot Games

Caesars Palace Online Casino has lots of slots. Indeed, everywhere Caesars Palace is available, its slot library is one of the largest collections at any online casino in that state.

Fans of progressive jackpot slots will especially love Caesars Palace Online Casino. In both Michigan and New Jersey, there are well over 100 progressive slots at Caesars Palace. Both the Pennsylvania and West Virginia sites have almost 100 of them as well.

You’ll also find just about all the most popular online slots at Caesars Palace like Starburst, Divine Fortune, Cash Machine, China Shores, and more from top studios like NetEnt, IGT, Everi, Konami, and others. There are dozens of Megaways slots as well plus healthy selections of Quick Hit, LuckyTap, and Slingo titles.

Table & Live Dealer Games

I personally gravitate toward live dealer games whenever I play, and Caesars Palace Online Casino certainly offers plenty of choices. Depending on the state, you’ll find anywhere from 40 to 80 different table games, including:

• Baccarat
  
• Blackjack
  
• Craps
  
• Roulette
  Poker-based table games including 3 Card Stud, Four Card Poker, I Luv Suits, Let It Ride, Mississippi Stud, Pai Gow Poker, Three Card Poker, Ultimate Texas Hold’em, War, and others
  
• Video Poker

I especially like the range of limits offered at Caesars Palace table games. Many games can be played for as little as $0.10 or $0.20, while the high rollers can go as high as $10,000 per hand or spin, if they like.

As far as live dealer games go, there, too, you’ll find a great menu of options at Caesars Palace Online Casino powered by Evolution Gaming, including:

• Live Dealer Baccarat
  
• Live Dealer Blackjack
  
• Craps
  
• Crazy Coin Flip
  
• Crazy Time
  
• Dice
  
• Dream Catcher
• Football Studio
  
• Live Dealer Roulette
  
• Sic Bo
  
• Stock Market Live
  
• Three Card Poker
  
• Ultimate Texas Hold’em
  
• Video Poker

Again, the range of stakes is terrific, allowing those with small bankrolls to enjoy most of the games. You can play live roulette for as little as $0.10 a spin, or blackjack or baccarat for just $1 a hand. Meanwhile, upper limits go as high as $10,000 and $20,000 for some games.

Does Caesars Palace Online Casino Offer Games You Can’t Find Elsewhere?

Among the slots, Caesars Palace has several “Caesars Palace Exclusives” like Ted AfterParty, Rich Little Piggies World Class, Diamond Blitz, and Slingo Fowl Play. There are also several Caesars-branded slots including Caesars Fortune, Caesars Big Money, and Caesars Palace Megaways.

Caesars-branded games show up among the table games and live dealer games, too. There are some unique titles in there as well, such as Caesars Palace Wheel of Wins (a wheel-based table game) and Live Dealer Caesars New York Knicks Blackjack (in NJ).

Specialty Games

If you hunt around a bit (or use the search bar), you’ll find a few keno games like Power Keno and Lightning Box Keno.

I should also mention the Caesars Pick & Win game users get to play once per day. The game invites you to make three picks on a board to reveal symbols, and if you reveal the Instant Wheel you can spin it for a chance to win a prize worth up to $3,000.

VIP & Loyalty Rewards: Is It Worth the Commitment?

The Caesars Rewards program is known throughout the world and in many ways has established a standard for casino loyalty programs. Let’s dive a little deeper into how Caesars Rewards works when you sign up and play at Caesars Palace Online Casino, and also talk about the actual value of the program to the average player.

How the Loyalty Program Works

The Caesars Rewards loyalty program awards you two kinds of credits every time you play games on the site:

• Tier Credits — the credits that determine your Tier Status in the program (they reset every Jan. 1)
  
• Reward Credits — the “comp currency” of the program that can be converted to Casino Bonus money or in-person free play when visiting Caesars properties (they never expire as long as you earn one Reward Credit every six months)

Most who play at Caesars Palace Online Casino will be more focused on the Reward Credits that can earn you Casino Bonuses once you accumulate enough of them. To give you an idea, you receive:

• 1 Reward Credit for every $5 wagered on slots
• 1 Reward Credit for every $25 wagered on table games

From there, every 100 Reward Credits can be redeemed for $1 in Casino Bonus money. In other words, you have to play a decent amount to accumulate any serious benefit.

Meanwhile, those who travel and visit Caesars hotels and casinos regularly will be more interested in the Tier Credits which can be used for discounts, free play, and a variety of other perks. During the calendar year you accumulate Tier Credits that place you in a particular Tier Status as follows:

• Gold — 0-4,999 Tier Credits
• Platinum — 5,000-14,999 Tier Credits
• Diamond — 15,000-24,999 Tier Credits
• Diamond Plus — 25,000-74,999 Tier Credits
• Diamond Elite — 75,000-149,999 Tier Credits
• Seven Stars — 150,000+ Tier Credits (exclusive invitation only)

You earn Tier Credits at the same rate you do Reward Credits, namely, 1 Tier Credit for every $5 wagered on slots and 1 Tier Credit for every $25 wagered on table games.

By the way, if you’re a sports bettor, you can use your same account to place online wagers using the Caesars Sportsbook site or app. If you do, you’ll also accumulate both Reward Credits and Tier Credits with each bet you place.

My Experience with the VIP Perks

Since I prefer table games and video poker, and since I don’t play slots as much as some do, my benefits from Caesars Rewards are somewhat limited. I have picked up some Reward Credits and will eventually convert them to a Casino Bonus when it finally reaches a worthwhile amount to do so. But to be honest, that will take me a while.

As far as Tier Credits are concerned, you can do some quick math and see how it also requires a great deal of wagering to move up in levels (especially if you are sticking with table games). That said, for those who are already earnestly establishing and maintaining a high Tier Status in the program, their play on the site could be of benefit.

How the Caesars Palace Online Casino Rewards Compare to Other Casinos

The rate of return described above for both Reward Credits and Tier Credits isn’t all that different than what you’ll find in other online casino loyalty programs.

Just to pick one for comparison, the loyalty program at BetMGM Casino also awards both Rewards Points and Tier Credits every time players wager. For non-jackpot slots and instant win games, you earn 1 Reward Point for every $5 wagered. (For progressive jackpot slots, you have to wager $10 for each point.) For most table games and live dealer games, you get 1 Reward Point for every $25 wagered.

Eventually you can convert BetMGM Rewards Points into MGM Rewards Points which can be used in many ways, including being redeemed for BetMGM Casino credit at a rate of $1 in casino credit for 100 Rewards Points — in other words, the same rate Caesars Rewards offers when redeeming Reward Credits.

My Experience with Customer Support

Caesars Palace offers multiple ways to get in touch with customer support:

• Live chat
  
• Phone
  
• Email

When you have a question or concern, I’d actually suggest first checking out the FAQ section, as it is very detailed and probably has what you’re looking for.

Live chat is available every day, 24 hours per day. To access an agent via live chat, you first have to enter your name, email, the state where you are located, and your Caesars Reward Number. You then start out with a chat bot that essentially presents you different categories and then subcategories. It is more or less the same as consulting the FAQ’s on the site.

If you type a question and the bot’s answer isn’t sufficient, you can click “Connect me to an agent.” In my test it took a few minutes for someone to respond, but once the agent arrived, he was friendly and helpful.

You can contact Caesars Palace support by phone, which is also available 24 hours a day. Finally, you can email support as well by submitting a message via the site or app.

How I Handled Deposits & Withdrawals

Caesars Palace compares well to other online casinos when it comes to banking options. My experience depositing and withdrawing has been positive as well, so not only does the site give you lots of options, I can say the ones I’ve tried have worked well.

Deposit Options

You can fund your account many different ways at Caesars Palace. For most methods, you must deposit at least $10. Available deposit options include debit and credit cards, ACH/eCheck, PayPal, Venmo, the Caesars Prepaid Play+ Card, Apple Pay, PayNearMe, and wire transfers. You can also deposit in person at partnering retail casinos.

I used PayPal to fund my account. The deposit processed instantly, and in less than a minute I was playing the games with the money I’d deposited. Each of these methods work a little differently, but in just about every case you’ll see deposits take very little time to process.

Withdrawal Process

Caesars Palace lets you withdraw money a variety of ways as well. In fact, you can use just about all the same methods as are available for depositing, with the exception of credit cards, PayNearMe, and Apple Pay.

Here is a full rundown of all the different ways both to deposit and withdraw funds from Caesars Palace Online Casino:

The speed with which you’ll receive your payout can vary. I withdrew funds using PayPal, and in fact saw the money land in my PayPal account within just an hour or two.

The Caesars Palace online FAQs explain that staff processes withdrawals 24 hours a day, and that many withdrawals are approved in just an hour (as was my experience). That said, it could take up to 3-5 business days to receive your money, depending on the method chosen. To me, there was nothing unusual about how Caesars Palace Online Casino handles both deposits and withdrawals, and if anything the smoothness and speed of my transactions compared very well to other sites.

Payment Security & Regulations

As a legal and regulated site, you can rest assured that your personal information and your funds are always safe at Caesars Palace Online Casino. From the time you create your account, Caesars Palace follows KYC (Know Your Customer) protocols to ensure you are who you say you are, then subsequently to protect your account from others ever accessing it. All of your interactions on the site are protected by SSL (Secure Socket Layer) encryption to protect your information.

The security efforts continue from there. For example, when you make a withdrawal, Caesars might request additional documentation, again to ensure the security of your funds and your account. This could happen when withdrawing for the first time or for a particularly large amount. The site also keeps a watch, though, for any unusual activity so as to protect you from any possible fraud.

Caesars Palace Online Casino has applied for and received licenses to operate in each state where the site is available:

These regulatory bodies conduct audits of the sites to check everything from the security of customer data to game integrity.

How Caesars Palace Online Casino Stacks Up Against Competitors

For me, Caesars Palace Online Casino currently ranks among the top options for real-money online casinos.

My Key Takeaways

Caesars Palace successfully ticks most of the boxes when it comes to online casinos, including:

• huge and varied game selection
• larger than average selection of progressive jackpot slots
• table games and live dealer games at a variety of limits (including “micro” stakes)
• user-friendly and smooth-running platform
• solid banking options
• limited promotions
• reputable loyalty program

The large number of progressive slots, great table game and live dealer game options, and fast payouts all distinguish Caesars Palace Online Casino. For some players, especially high-volume slots players and/or those who regularly visit Caesars properties, the Caesars Rewards program is another element that helps the site stand out from the crowd.

Who Should Play Here?

Caesars Palace is a solid option for online casino game players of all types, including those who prefer small or “micro” stakes up to higher-stakes players. Slots fans will have plenty to entertain them, particularly those who like progressive jackpot slots. Meanwhile, those like me who enjoy table games and live dealer games also have a lot of options here.

The current welcome offer is a large deposit match that won’t necessarily be of great benefit to many, in part because the bonus comes with a significant wagering requirement. Players scouting sites for big welcome bonuses thus might not find Caesars Palace’s offer too appealing, and indeed the ongoing promos aren’t as frequent or attractive as I’d like.

That said, most players should consider Caesars Palace Online Casino one of a small number of top sites definitely worth playing.

My Closing Thoughts

In my opinion, Caesars Palace Online Casino rivals any other online casino when it comes to game selection, software platform, banking options, customer support, and overall player experience. I’d prefer more (and better) promotions, but all in all I find Caesars Palace an enjoyable site with plenty to offer.