Hollywood Online Casino is now available in several states for both desktop and mobile play. It partners with ESPN Bet and after years of only being available via the sportsbook app, Hollywood Casino recently broke out its own standalone app for both Apple and Android devices.
I like the game selection at Hollywood Online Casino. The library isn’t as large as other sites, but with 700-plus games there’s plenty to entertain, and all the major categories of slots (including jackpot slots), table games, and live dealer games are well covered. The welcome offer that I cover in more detail in my Hollywood Casino bonus review is also a good one. After you make an initial small wager, Hollywood Casino starts you out with 50 Bonus Spins and $50 in Casino Credits which makes it easy to test out and explore the site.
While there are other, better choices of online casinos, Hollywood Online Casino nonetheless provides a decent option for most types of players. Read on for a full overview of Hollywood Casino and what you can expect to find when signing up and playing.
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My Experience with Hollywood Online Casino
I find the Hollywood Online Casino design and overall usability to be on par with most online casinos, both in terms of the web-based version of the site and the mobile app. The platform is exclusive to PENN Entertainment, although it isn’t that different from what you find elsewhere. The dark theme kind of resembles the new Fanatics Casino website as well as other sites.
The Hollywood Casino welcome offer I mention above is nice in a couple of ways. Once you make a deposit and wager at least $5, you get 50 free spins to use on one particular slot, Hypernova Megaways, and also another $50 in Casino Credits you can use to play other games. Even better, whatever you win with those spins or credits is yours to keep with no further wagering requirement attached.
The game library is fairly well-stocked and while it isn’t as large as, say, BetMGM Casino or DraftKings Casino, there are still plenty of choices including many of the most popular slots and all the usual table games and live dealer options.
Pros & Cons of Hollywood Casino
Pros
- Decent selection of slots, table games, and live dealer games.
- Nice welcome offer that doesn’t come with a hard-to-fulfill wagering requirement.
- Integration with ESPN Bet Sportsbook + PENN Play loyalty program.
Cons
- Other online casinos have larger game libraries (in some cases much larger).
- Not as many ongoing promotions or bonuses as other sites.
- Loyalty program primarily of benefit to high rollers.
Where I Found Hollywood Casino Available
Hollywood Casino is currently live in three states — Michigan, New Jersey, and Pennsylvania.
The site has also been available in West Virginia, but that site was shut down in early 2025 with plans to bring it back at some point soon. (See the section about Customer Support below for more details.)
Navigating Hollywood Casino: My Impressions of the Platform
Both the desktop or web-based version of Hollywood Casino and the newly launched mobile app version share a lot of the same elements.
Desktop Experience
The Hollywood Casino desktop is designed very simply with little clutter. The games are categorized clearly and while it is easy enough to find what you’re looking for.
Once you open up a category, there are multiple ways to sort through the games, including putting them in ABC order or listing them according to minimum and maximum bets. You can even list games by their “return to player” or RTP percentages, which is a nice and not-so-common feature especially for slots players.
As long as you have a strong internet connection, the games load quickly and play just fine. That includes the live dealer games.
Unfortunately, Hollywood Casino doesn’t reveal too much to those who don’t already have accounts and can log in and look around. Only a handful of games are shown with little additional information, which I count as a deficit because those who are curious about signing up need to have a full picture of what’s available beforehand.
Mobile App Experience
When Hollywood Online Casino first launched, it was available as a web-based site, however there was no separate mobile app. The site was accessible via the ESPN Bet sportsbook app, but players could not simply open up the Hollywood site on their phones or tablets and play games on the go.
Starting in early 2025, a new Hollywood Online Casino app has become available both for iOS (Apple) and Android devices. The app has earned good reviews so far both in the Apple Store where it has earned an average rating of 4.6 out of 5, and in Google Play where users have given it an average of 4.5 out of 5.
The plain design of the web-based site is replicated on the Hollywood Casino mobile app where everything is essentially organized and presented in a similar fashion. You can also reach banking options, check the FAQs and chat with customer support, and perform all of the other tasks that are available on the web-based site.
All of the same games from the main site also appear on the app and are arranged into the same categories with “Home,” “Slots,” and “Live” hotlinks along the bottom. You can sort games using the same filters described above as well.
The standalone Hollywood Casino app is certainly an improvement over what users faced before when having to download ESPN Bet and access the site that way.
Exploring the Games: What I Found Out & What Stands Out
The game selection at Hollywood Casino falls somewhere in the middle of all online casinos in terms of quantity and quality. There aren’t as many titles at Hollywood as at other sites, but many of the most popular slots are there as are the usual favorites when it comes to table and live dealer games.
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There are more than 600 slots at Hollywood Casino from a range of studios including NetEnt, Red Tiger, IGT, and other top developers. You’ll find favorites like Jumanji, Gonzo’s Quest, and Asgardian Stones, plus a range of “Daily Jackpots” slots that includes Wings of Ra, 777 Strike, Cash Volt, and other titles.
As noted above, you can search slots at Hollywood Casino by RTP, which is a nice touch to help players find the higher-paying slots quickly.
Table & Live Dealer Games
There are a couple dozen table games at Hollywood Online Casino, including multiple blackjack, roulette, and baccarat titles. Bet amounts range from as little as $0.20 per hand or spin at some tables up to maximums of $10K and $20K. There’s also a full menu of video poker titles from Game King and Ultimate X.
There is a nice selection of about 20 live dealer games as well at Hollywood powered by IGT and Evolution. Those live dealer games also include blackjack, roulette, and baccarat along with Ultimate Texas Hold’em, Three Card Poker, and “game show” titles like Crazy Time and Crazy Coin Flip.
Does Hollywood Casino Offer Games You Can’t Find Elsewhere?
Not really. There aren’t any games at Hollywood Online Casino you aren’t going to find elsewhere, especially at the larger online casinos.
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As noted, you’ll find some “game show” games among the live dealer selection at Hollywood Casino. There isn’t much emphasis on non-standard fare like bingo, keno, scratchers, and arcade games here, though.
VIP & Loyalty Rewards: Is It Worth the Commitment?
As noted, there is a VIP loyalty program at Hollywood Online Casino, called PENN Play. Let me share a quick overview of the program’s details.
How the Loyalty Program Works
When you play at Hollywood Casino (or place wagers at ESPN Bet), you earn 1 Tier Point for every $12 you bet on slots or video poker. You also earn 1 Tier Point for every $25 you bet on table games.
As you accumulate Tier Points, here are the levels you ascend:
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- Elite — 50,000-199,999 Tier Points
- Owners Club — 200,000 Tier Points
The perks and rewards range from monthly cash bonuses and PENN Cash Bonuses up to hotel and cruise discounts and more. You can also use PENN Cash and Tier Points when shopping in the PENN Earn Marketplace.
My Experience with the VIP Perks
The PENN Play program extends to the ESPN Bet Sportsbook as well, and anyone that opens an account on one platform can use the same account on the other.
I have used the ESPN Bet site and app for a while now, and have collected a modest number of Tier Points with my wagers. I have yet to earn enough to move up to Advantage Tier, though.
Whether playing at Hollywood Casino or ESPN Bet, it obviously takes a lot of wagering to move up.
How the Hollywood Casino Rewards Compare to Other Casinos
The fact is, most online casinos that have loyalty rewards programs gear them primarily toward high-volume players. Those who prefer lower-stakes play (like me) tend instead to benefit from ongoing promos or bonuses and not so much from loyalty programs.
How I Handled Deposits & Withdrawals
Deposit Options
I’ve managed to move money on and off my ESPN Bet account a few times before without any issues whatsoever. As noted, when you open an account at Hollywood Online Casino, you can use that same account to place sports wagers at ESPN Bet (and vice-versa, if the casino is available in your state).
You’ve got several options available when it comes to funding your Hollywood Casino, including:
- Debit or credit card (Visa or Mastercard)
- Online banking
- VIP Preferred (ACH/e-Check)
- PayPal, Venmo, Skrill
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- Wire transfer
The minimum you can deposit is $10, regardless of the method you choose. I’ve used PayPal and the deposit immediately appeared in my “Playable Balance.” Obviously take into account that the first time you use a particular deposit method, you’ll need to provide needed information which can add a little time, though not that much.
Withdrawal Process
You can withdraw funds via those same methods listed above, minus credit cards, Skrill, and Apple Play. One extra way to withdraw is by requesting a Wells Fargo check, although doing that requires a minimum withdrawal of $250. All the other methods have a $10 minimum.
Again, I used PayPal to withdraw and received my money within just a few hours. Hollywood Casino suggests you allow up to 1-3 business days for payouts to be processed, and I imagine if you choose online banking or ACH/e-Check that will certainly be the case.
Payment Security & Regulations
Hollywood Casino implements the verification measures alluded to above as part of a larger effort to ensure the security of your personal information and funds.
You can also opt in to use multi-factor authentication when signing into your account. Just visit your account page and click “Settings” and “Login Preferences” to set it up. That adds an extra step, but also adds another layer of security to your account.
In each state where Hollywood Online Casino is available, it is licensed by state regulators who oversee game integrity, the safety and security of players’ information and funds, and all other aspects of legal online gambling in their respective jurisdictions.
My Experience with Customer Support
There are two ways to reach Customer Support at Hollywood Casino, email or live chat. There is also an FAQ section reachable both on the web-based site and the app, although it is quite sparse.
Live chat starts with a bot and in fact tries to direct you to FAQ articles a few times. You can break out of those loops by saying your question isn’t being answered. Then you have to enter your state and email address, and after getting connected with an agent you have to enter your full name and date of birth, too, in order to proceed. That’s a bit to get through, but it doesn’t take too long.
I decided to use live chat to ask a specific question about whether or not Hollywood Casino was available in West Virginia, since I had seen contradictory information on the site and app about that.
I reached an agent (Henry) fairly quickly, and we had kind of a humorous conversation in which Henry initially said it was live in WV, then had to check and find out it wasn’t.
I don’t blame Henry too much for the confusion, though. As he and I eventually sorted out, Hollywood Casino was live in WV before, but when the standalone app launched in early 2025, the WV site had to be closed momentarily. However, it will be returning to West Virginia soon, according to Henry.
I immediately received a transcript of my conversation with Henry in my email as well, which I appreciated.
On the whole, I’d rate the Hollywood Casino live chat as being as good or better than what you find at most sites, and useful for anyone looking for an answer to a question or help with an issue within a few minutes.
How Hollywood Casino Stacks Up Against Competitors
Bottom line? Hollywood Casino is middle-of-the-pack when it comes to real money online casinos, but with plenty of positive qualities.
My Key Takeaways
For me, Hollywood Online Casino’s most notable highlight is its welcome offer that comes with an easy-to-satisfy 1x wagering requirement. The site also resists slapping other bonuses and promos with a high wagering requirement, but unfortunately those offers don’t come frequently enough for that to affect the user experience too greatly.
Otherwise, the games are fine at Hollywood, although you’ll find more selection and variety (and more exclusives) at other sites. Meanwhile, other elements like banking and customer support are all solid and compare well to other online casinos.
Who Should Play Here?
Hollywood Online Casino caters both to low-stakes recreational players and high rollers, offering a nice range of stakes and different games to keep those in either group entertained. Sports bettors who use ESPN Bet may also find it convenient to play at Hollywood Casino with their same account.
While the welcome offer should be enough to interest most to sign up at Hollywood, I’d rank other online casinos higher when it comes to providing reasons to keep coming back. There are sites with larger game libraries, which is certainly important. But other sites also tend to have more ongoing promotions and bonuses than does Hollywood Casino, and in my opinion that can be a great incentive to keep playing.
My Closing Thoughts
The arrival of a standalone app has certainly helped Hollywood Online Casino become a more attractive option, and the welcome offer helps make the site worth checking out for those who are looking for another site to try. I’d first recommend other online casinos (such as the ones appearing in our list of sites at the top of the page) before Hollywood Online Casino, but if you’re curious it’s still worth a look.
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