Horseshoe Online Casino Review 2025

My Experience with Horseshoe Online Casino

Overall Product Rating & Key Takeaways

Both my rating and the user rating for Horseshoe Online Casino sit at 4.5 stars, ranking it as one of the top online casinos for US players. The high score is, without doubt, due to the generous 100% Bonus back up to $1,250 welcome bonus, the wide range of available games, and the Caesars Rewards loyalty program.

The usability and intuitive design of both the desktop site and the in-app experience also go a long way in contributing to the high rating. A crisp, clear layout across all devices is a valuable asset to Horseshoe and provides a seamless playing experience in all areas. The slots, live casino, and table games are all a joy to use.

Deposits and withdrawals are a breeze, too. There’s a long list of supported banking solutions, from debit cards and PayPal to Apple Pay and Venmo. Deposits are instant, and most withdrawals can be processed within just 24 hours.

Where I Found Horseshoe Available

I reviewed Horseshoe Online Casino in New Jersey, but the site can also be accessed in Michigan, Pennsylvania, and West Virginia. Canadians can play in Ontario.

The online casino is almost identical across the board, although the game catalog may differ slightly by state.

Navigating Horseshoe Online Casino: My Impressions of the Platform

Horseshoe Online Casino is owned and operated by Caesars Entertainment, so it uses the same platform made popular by Caesars Palace Online Casino. If you’ve played with Caesars before, you’ll know your way around Horseshoe.

The team behind Caesars Palace is masterful at this. Their understanding of user interface and experience is second to none. The Horseshoe site is easy to navigate, play, deposit, withdraw, etc.… you get the idea. It’s all super intuitive.

Desktop Experience

Although many online casinos are moving to mobile-only platforms, it’s nice to see an online casino sticking to its guns. The Horseshoe Online Casino boasts a fantastic website that’s both innovative and a pleasure to use.

The site is also really clean. Players have access to just two tabs when browsing the site: Games and Promotions. The former houses slots, table games, and a live casino. The latter features the bonuses available for both new and existing players at Horseshoe.

The games at Horseshoe are well organized into a range of categories, allowing players to browse the following:

• New games
• Trending
• Steppers
• High Limit
• Blackjack
• Roulette
• Live Dealer
• Megaways
• Featured
• Slingo
• Horseshoe Games
• Exclusives
• Trending New Games
• Poker
• Hot Tables
• Video Poker
• All Slots
• All Tables

It’s a great way to find exactly what you’re looking for when you know exactly what you want.

However, I would prefer some advanced search/filter options on the site. For example, when searching for low minimum games ($0.10 per play), I had to manually sort through the titles that I would be interested in. With more than 800 slots available, most games are inevitably left in the shadows. That’s a shame because there’s guaranteed to be some real hidden gems in there.

Moving on to the Promotions page, it’s always great to see a wide range of offers for the existing players at any online casino. I was pleased to find Tournament Daily Deals, Live Dealer Bonanzas, and Deposit & Get bonuses all ready and waiting to be claimed.

Mobile App Experience

In addition to the innovative desktop site, Horseshoe boasts a fantastic mobile app available on both Android and iOS devices.

According to the Google Play Store, the app has more than 50,000 downloads with a rating of 3.6 stars from over 1.8k reviews. On the Apple Store, there are more than 4.2k ratings with an overall score of 4.4 stars.

Upon downloading and opening the mobile app, I was pleased to find that the experience mimics that of the desktop site. It’s the full package – all of the same games, promotions, and banking methods. I was just as happy on the app as I was on the desktop site (if not happier, as this allows me to move around and play from anywhere within state lines).

The app’s geolocation technology was quick to locate me and grant access to the casino, thanks to my New Jersey office. From where I’m sitting, there were no problems with the app – only good things to say.

Exploring the Games: What I Found & What Stands Out

Slot Games

Slots are, of course, Horseshoe Online Casino’s forte. There are over 800 titles from top providers, such as NetEnt, IGT, Playtech, Red Tiger, and Play’n GO, throwing their hats into the ring.

The largest number of titles is available to players in New Jersey, but users in other states still have hundreds to choose from.

Bettors can browse Steppers, Megaways, and Slingo categories or browse “All Slots” to find their next favorite title. Popular games include Buffalo Gold Max Power, Sizzlin’ Stacks, Cats, Cash Zap UltraTap, and 50 Red Hot Burning Clover Link.

Although the different categories provide a minor level of filtering, I would like to see some advanced options in the future. Being able to filter slots by provider, minimum/maximum wagers, and bonus features is incredibly useful. I could still find the slots I was looking for in the menus, but it did take a little longer than I would have liked.

Table & Live Dealer Games

Table and live casino games are another key, popular addition to the Horseshoe Casino. There are more than 30 table games and over 30 live casino titles to choose from.

Video poker, blackjack, baccarat, and roulette are all available, scattered around the Horseshoe Online Casino. Choose from multiple variations, or head to the live casino section to enjoy the best real dealers have to offer. These titles are streamed in real-time, around the clock.

In addition to live craps, blackjack, and roulette, Horseshoe also offers a wide range of interesting live casino games provided by the legendary Evolution Gaming. Enter your very own game show by choosing from the following titles:

• Crazy Time
• Dream Catcher
• Football Studio
• Crazy Coin Flip
• Race Track Live

Some of these games may sound a little funky, but they’re worth trying out with an open mind. You may just find your new favorite game!

Does Horseshoe Offer Games You Can’t Find Elsewhere?

At the time of writing, Horseshoe offers eight exclusives that can only be accessed via the Caesars Platform:

• El Gran Chiguiro
• Ammit Treasure
• Lucky Streak Mk2
• Slingo Fowl Play
• Big Bounty Gold
• Spinberry Wilds
• Sphinx Coin Boost
• Crabbin’ For Cash Extra Big Splash

Access all these titles via the “Exclusives” category on the main menu.

In addition to the range of exclusives, bettors can also access several Horseshoe-branded games under the same name category. Here, bettors can access the following:

• Horseshoe Gold Blitz Extreme
• Horseshoe Rising Rewards
• Horseshoe 3 Coin Cowboy
• 2X3X Horseshoe
• Horseshoe Slick Riches LuckyTap
• First Person Horseshoe Blackjack
• Almighty 777 Deluxe Jackpot Royale Express

Specialty Games

In addition to Horseshoe’s wide range of traditional tables, live casino games, and slots, the online casino offers a selection of specialty games.

Enjoy different variations of Keno, including Dragon Power Keno, Egyptian Magic Keno, and Lightning Box Keno. Alternatively, check out Green Machine Bingo or one of the many Slingo titles available in the library.

VIP & Loyalty Rewards: Is It Worth the Commitment?

Horseshoe Casino is part of the Caesars Entertainment family, which means all players have access to the Caesars Rewards program.

This is a huge perk for Horseshoe users. Caesars Rewards is a well-respected loyalty program highly commended for its options to build and spend points. I’ve gone into more detail on this below.

How the Loyalty Program Works

The Caesars Rewards program allows users to earn Reward Credits and Tier Credits with every wager. Players can track their VIP status online or in the Horseshoe app and redeem their credits in several exciting ways.

Users can collect one Reward Credit for every $5 slots wager and every $25 table game wager. Tier Credits are awarded for making in-person purchases at land-based resorts. This could be hotel stays, dining, or playing slot machines on the casino floor.

It’s possible to have one Rewards account for both online and offline use, allowing players to get the maximum benefits from their credits.

The number of Tier Credits earned by a player in one calendar year determines their Tier Status. The higher a player’s status, the more perks are available to them.

Credits can be redeemed in so many ways. Here are a few of my favorite options:

• Online Bonus Cash: Redeem $1 in bonus cash for every 200 Reward Credits.
• Hotel Bookings: Use credits to make a Caesars Resorts hotel reservation.
• Dining: Enjoy fine dining by redeeming Reward Credits.

My Experience with the VIP Perks

I liked that I was immediately opted into the Caesars Rewards program, so I was collecting Tier Credits and Rewards Credits from the very start of my time at Horseshoe.

It was pretty easy to collect points by playing online slots, but progress was obviously much slower when I opted for my favorite tables. It will be a long time until I have enough to claim $1 of online bonus cash (200 Reward Credits is equal to $1,000 in slots play).

Caesars has a fantastic number of point redemption options that I’m excited to take advantage of. However, I’m choosing to see my credits as just an added benefit to casino play. I won’t be revolving my time at Horseshoe around claiming my next stay at a Caesars Resort.

How the Horseshoe Rewards Compare to Other Casinos

Caesars Rewards is widely regarded as one of the top loyalty programs in the US. Its main competitors are BetMGM Rewards and the Dynasty Rewards Program, used by both DraftKings and Golden Nugget Casino.

Compared with these alternative rewards programs, Caesars more than holds its own, and the fight for the top position always switches between the three. The wagering pace to earn Tier Credits is very similar, and from my observations, the redemption values are all in the same ballpark.

Ultimately, I think Caesars Rewards is as good as any other reward program. I like that there’s the option to have one Rewards account for both in-person and online betting. The ability to redeem credits to make hotel reservations and enjoy fine dining at Caesar’s Resorts is another nice touch. It’s definitely worth looking into if you’re a fan of Caesars’ physical operations.

How I Handled Deposits & Withdrawals

Based on my experience, Horseshoe Online Casino has proved to be one of the best online casinos for deposits and withdrawals. I’ve detailed the banking solutions available at Horseshoe in the table below.

Deposit Options

The majority of the modern payment methods that you would expect to find at an online casino are present at Horseshoe.

As I tend to do where possible, I used PayPal to deposit at Horseshoe and found that my transaction was completed instantly. Other convenient deposit methods, including Apple Pay and Venmo, are also available and widely used by players using the mobile version of the site.

Withdrawal Process

After claiming the welcome bonus and satisfying the 1x playthrough wagering requirement, I wanted to withdraw from my Horseshoe account.

As the site operates a closed-loop system (deposit and withdrawal methods must match), I needed to return my funds to my PayPal account. This process was simple and straightforward. After navigating to the withdrawal screen, I was able to withdraw my funds, which arrived in my PayPal account just a few hours later.

All banking methods allow for same-day withdrawals except for eCheck via VIP Preferred and Trustly online banking.

Payment Security & Regulations

Horseshoe Online Casino holds the relevant licenses and adheres to regulations set by the state agencies in each operating state.

One key protection is TLS (Transport Layer Security) encryption. This has replaced SSL (Secure Socket Layer) encryption that most online casinos used previously. TLS is a much more robust system than SSL, guaranteeing the safety of both your personal and financial information.

My Experience with Customer Support

The Horseshoe Online Casino customer support system is incredibly thorough, offering a dedicated help center to address queries and concerns that bettors may have.

Starting at the dedicated Help Centre, bettors can find answers to questions surrounding “Promotions,” “Accounts,” “Payments,” and more. Click on any of these categories to open relevant documents providing various informative documents.

Alternatively, bettors may contact the customer support team at Horseshoe Online Casino by choosing “Chat Now” beneath the Help Center categories. This will open the 24/7 live chatbot. This proves useful for basic queries, but your conversation may be rerouted to a Human Agent if solutions cannot be found.

In addition to the live chat, bettors may also use the following methods to chat with the customer support team:

• Email
• Telephone: 855-605-6945

In testing, I found that asking a question about a Win/Loss Statement allowed me to speak to Marilyn, one of the team’s customer service advisors. This was completed within 60 seconds, and she was polite and helpful with my service requests.

How Horseshoe Casino Stacks Up Against Competitors

My Key Takeaways

Horseshoe Online Casino was a fantastic launch from the team at Caesars. I love the intuitive, no-nonsense approach taken for both the desktop site and the mobile app. It’s a breath of fresh air and, for those who frequent Caesars, a familiar feeling site that just works.

The platform strikes me as being a fantastic all-rounder. All players can get on board with a range of promotions and a fantastic game selection that has something for everybody.

Plus, new players can get a 100% Bonus Back up to $1,250 with just a 1x playthrough requirement on the bonus cash. It’s a great welcome offer that every new player can claim with ease, so just use our exclusive promo code: BONUSGOLD.

Who Should Play Here?

I firmly believe that Horseshoe Online Casino is a great option for all players. The site is best geared towards slot fans, as there’s a great selection of slots with Megaways, Steppers, and Slingo all on offer. 

But there’s a good selection of live casino games, too. A library of top-quality games from Evolution Gaming, including several of their gameshow titles, is great for both experienced players and newbies. The promotions and loyalty program are also designed for players at every level, so the casino is a great all-rounder.

High rollers will also find a good home here with a dedicated “High Limit” category featuring a selection of top-quality slots with larger-than-life limits. Bet as much as $600 on the likes of “Temple of Fire High Limit” and “Cats High Limit.”

My Closing Thoughts

During my extensive testing, there was never a time when I had anything to doubt or question about Horseshoe Online Casino. Instead, each extra hour spent on the platform further proved that the site is a quality product that we, as casino fans, can rely on.

The extensive game catalog, featuring slots, table games, live casino titles, and more, is perfect for most players. However, I wish there was an improved filter or advanced search option to help find games with specific criteria.

If you found this review helpful, why not head over to my guide about the Horseshoe Online Casino promo code to learn more about the brand’s welcome offer? Alternatively, explore other pages that offer guidance for your online casino experience.