Spin Palace Online Casino Review 2025

My Experience with Spin Palace

Real casino reviews are near useless without firsthand experience of signing up, depositing, spinning the reels, and placing real money bets.

I’ve spent the last few days online at Spin Palace Casino to understand better exactly what makes the casino tick.

Overall Product Rating & Key Takeaways

Both our rating and the user rating for Spin Palace Online Casino sit at 4.5 stars. With quality software, a large game variety, and highly rated mobile apps, it’s easy to see why. It’s no surprise that real customers love Spin Palace just as much as we do.

The online casino has everything casual gamers and casino veterans could ask for. A wide range of top slots seals the site as a fan favorite, and a range of the best live casino titles from Evolution Gaming is always good to see.

New players will also benefit from a chunky deposit match welcome offer. Players should, however, note that this will be different depending on where they play:

• PA Welcome Offer: 100% Deposit Match up to $1,000
• NJ Welcome Offer: 75% Deposit Match up to $1,000 + 20 Bonus Spins

Yes, you could argue that PA gets the better deal here, but both are great welcome offers that open the door to experience Spin Palace Online Casino. Regardless of which offer players claim, they’re set to enjoy all the casino offers in no time.

Where I Found Spin Palace Available

Spin Palace Online Casino is currently available for Pennsylvania- and New Jersey-based players.

The PA and NJ versions of the site are almost identical, with just a handful of minor differences that players will barely notice. The largest of these lies in the welcome offer, as detailed above.

Navigating Spin Palace: My Impressions of the Platform

My first impressions of Spin Palace Casino started on the site’s desktop version, but I was equally impressed by the mobile download on both Android and iOS devices.

Overall, during my testing over the last few days, I enjoyed playing at Spin Palace Online Casino. The game selection is fantastic, and it was great using a platform that features titles I’m less familiar with. Instead of sticking to my regulars, I’ve been encouraged to try titles I’ve not yet sampled.

It’s been an eye-opening few days, and I’ve gained experience with some new games, such as Dark Waters Power Combo and Assassin Moon Hyper Hold. Deposits and withdrawals are also quick and super simple. I could easily use PayPal — my usual banking solution — to add and remove funds from my account.

Desktop Experience

I started my Spin Palace journey on the site’s desktop version and was pleasantly surprised with what the team had created.

Rebrands tend to go one of two ways, and I’m happy to report that Betway’s transformation into Spin Palace is like a caterpillar to a butterfly. The desktop site is crisp, clean, and clear, resembling a mobile app more than it does a traditional website.

Navigating the games is a breeze, and categories such as “Top Games” made finding my next play as easy as pie. When I logged on, Evolution Gaming’s hit “Crazy Time” — a game I am both familiar with and an admirer of — was the No. 1 top choice on the list.

Other categories include “Megaways,” “Blackjack,” “Live Dealer,” “Popular Games,” and “All Slots.” I was also pleased to see a search option, meaning I could quickly search the library to find “Starburst Galaxy,” a game I’ve been enjoying recently.

Above the game library, different promotions cycle across the titles, sharing details of both new player and existing customer promos. Although not unique, it’s a nice touch to have the promotions at the forefront rather than hidden away in the depths of the menus.

Mobile App Experience

After I’d created my account with the desktop version of the site, I headed over to mobile to test out the handheld performance of the betting app. I use an Apple iPhone and was pleased to find an iOS app alongside an Android option available for download.

The real money casino app is highly rated on the Apple App Store, with 4.7 stars from more than 4.1k ratings. On the Google Play Store, it has a 4.4-star rating from more than 1.4k ratings. I calculated an average star rating of 4.6 from the two stores, and it’s easy to see why.

I was pleased to find the mobile app super user-friendly, following an intuitive design that anybody could easily navigate. The full range of games, banking methods, and promotions can all be found in the app. The design of the whole brand struck me as mobile first — a must for the modern world.

Exploring the Games: What I Found & What Stands Out

Slot Games

Spin Palace Casino offers a decent selection of over 400 online slots. This library includes games from all the popular providers, including NetEnt and IGT.

The New Jersey online casino offers a slightly larger number of titles than PA, but the difference isn’t really noticeable.

I was pleased to see many of my favorite slots, including Megaways games like “Dazzle Me,” “Hyper Nova,” and “Big Bucks Bandits.” Spin Palace also has a small number of exclusives, such as “Sweet Joker Spins” and “Chicken Night Fever.” I liked the unique themes on offer here, but I much preferred the gameplay features of titles from better-known developers.

A range of bet limits, slot features, and RTPs were available, though I had to browse through Spin Palace’s A-Z list to find my favorites. An advanced search function would work really well here. The option to sort the library by feature, RTP, or volatility would hugely benefit the casino.

Spin Palace doesn’t have thousands of slot games like the big players, but its library quality matches BetMGM Online Casino and DraftKings Online Casino.

Table & Live Dealer Games

Spin Palace has 25+ table games and an additional 15+ live dealer titles. It was great to see such popular options like “Lightning Roulette” and “Game King Video Poker” on offer here. Again, this library is smaller than most of the competition in NJ and PA.

Blackjack, poker, craps, baccarat, and roulette were all available here, if in small quantities.

Players who often gravitate to their favorite tables may benefit from registering with a site like DraftKings, where over 200 titles are available. As more of a slots player, this wasn’t really an issue for me.

In testing, I played Infinite Blackjack, Three Card Poker, and Crazy Time. Each of these titles was streamed in HD quality, and I could chat with the dealer and other players. I would like to see more live roulette titles added to the library, but I’m sure new releases are already in the pipeline.

Does Spin Palace Offer Games You Can’t Find Elsewhere?

Spin Palace does have a handful of exclusive games, but nowhere near the number offered by larger casinos like Mohegan Sun Online Casino. However, I did enjoy playing the following titles:

• Chicken Night Fever – SwiftHits
• Spin Palace First-Person Blackjack
• Piggy Bonanza
• Sweet Joker Spins
• Turbo MultiFire American Roulette

The unique SwiftHits mechanic on Chicken Night Fever was particularly interesting. This PearFiction feature can add up to three additional rows to the selected reel, offering extra ways to win.

Turbo MultiFire American Roulette is exclusive to Spin Palace players in Pennsylvania. This title offered fast-paced gameplay with a fun twist on classic roulette. I highly recommend it to Spin Palace users in PA.

Specialty Games

This online casino lacks specialty games like Keno and Slingo. I only found a handful of these, including “Jackpot 51 Keno” and “The Green Machine Bingo.” I’d love to see more specialty games at Spin Palace soon.

VIP & Loyalty Rewards: Is It Worth the Commitment?

Loyal Spin Palace Online Casino players can take advantage of various exclusive perks, including daily spins, unique promotions, and plays on the bonus wheel.

How the Loyalty Program Works

Points are earned in the loyalty scheme based on cash wagering (bonus wagering does not count). The more that you wager, the more points that you’ll earn. A breakdown of the amount wagered to points earned can be viewed in the table below:

Points can be redeemed for cash, bonuses, or gifts the following month. Additional VIP perks at Spin Palace Online Casino include:

• Dedicated VIP Account Manager: Benefit from a personal VIP Account Manager to help with day-to-day casino requirements. Everything can be arranged by just a call, text, or email from special requests to addressing any problems at the site.
• Priority Customer Support: The VIP experience also extends to the customer support available at Spin Palace Online Casino. Elite customers will receive the best care offered by the brand.
• Personalized Promotions and Bonuses: A personal favorite feature – all players can experience personalized promotions and bonuses designed specifically with VIP’s in mind. There’s always something special waiting for players.
• VIP Events: Take the rewards to the real world with invitations to a range of exclusive, high-end events.
• Personalized Gifts and Rewards: Personalized gifts and rewards are another huge benefit of the Spin Palace rewards scheme. Players receive tokens of appreciation when they reach special occasions and milestones in their betting accounts.

My Experience with the VIP Perks

I only had a few days to play at Spin Palace Online Casino, so my effort in the reels didn’t amount to noteworthy rewards.

View the reward points value breakdown at Spin Palace Online Casino in the table below:

Contacting customer support or the account manager is currently the only way to track my points. I simply raised a support ticket when I wanted to know the value that I’d accrued.

I spent most of my time playing slots. As the above table shows, I would need to wager $100 in New Jersey ($200 in Pennsylvania) to claim just one point, equal to $0.10. With 100 points required before I could redeem any benefits, this is the equivalent of wagering $10,000 ($20,000 in PA) to claim a $10 reward.

For me, this simply isn’t worth the effort, and if I were going to wager $10,000 to $20,000 on slots, I would prefer much larger rewards. For me, it’s BetMGM or Caesars Palace Online Casino that I would be looking at if I was looking to claim the loyalty perks.

How the Spin Palace Rewards Compare to Other Casinos

I like the simplicity of the Spin Palace rewards program. It offers a great way to start earning points if you are new to real money online casinos.

However, sites like BetMGM and Caesars offer much larger reward systems that suit more experienced players.

It would be great to see a tier system at Spin Palace that is similar to other reward systems. This would help players claim better rewards as they play and work their way up the ranks. I’d also like a way to track my points that doesn’t involve contacting customer support.

However, I do like that Spin Palace offers a very clear way to earn and redeem points. Many larger VIP programs lack this transparency.

How I Handled Deposits & Withdrawals

Spin Palace offers all the payment methods I’d expect from a casino of its size. I was happy to see that my go-to option, PayPal, was available for both deposits and withdrawals.

However, there were also several other payment methods I’d be more than comfortable using in replacement.

Here’s a closer look at deposits and withdrawals at Spin Palace Casino.

Deposit Options

I could fund my Spin Palace account using various e-wallets, online bank transfer, or even in person. Each option provided an instant transfer, which meant I could get to playing straight away.

I always use PayPal when available, and Spin Palace didn’t disappoint me. Connecting my account was easy, and I could save my details for future transactions. Once I verified my account, the cashier was really easy to use.

Deposits are available from $10 across most methods:

• VISA/Mastercard credit and debit card
• PayPal
• Venmo
• VIP Preferred
• Skrill
• Spin Palace Play+
• Apple Pay
• Cage at cashier (NJ only)

Withdrawal Process

The Spin Palace withdrawal process was almost as easy as depositing. I simply opened the cashier, hit “Withdraw,” and entered my amount. The following payment options were available to me.

Spin Palace has a standard 24-48 hour processing time on all withdrawals. In testing, my transaction was processed in 24 hours. Looking at reviews from other players, this service seems to be pretty consistent.

In addition, most options offer payment within 24 hours of processing. VIP Preferred transactions take slightly longer, between 2-3 days. Still, this is faster than the generic 3-5 day timeframe at most online casinos, including Caesars and BetMGM.

I stuck with PayPal for my withdrawal. This option is available in both New Jersey and Pennsylvania, providing a deposit has been made using the same account. PayPal deposits are available from $5 and must be linked to a debit card. Credit card usage is not permitted for withdrawals.

Other payment options available to me included:

• VISA/Mastercard debit card
• PayPal
• Venmo
• VIP Preferred
• Skrill
• Spin Palace Play+
• Apple Pay
• Cage at cashier (NJ only)
• Check by mail (PA only)

Note: Spin Palace offers a unique feature that allows players to reverse any payments within the 24-hour pending period. The “Reverse” option is available on deposit and withdrawal pages.

Payment Security & Regulations

Spin Palace Online Casino is licensed in the following states:

• NJ by the New Jersey Division of Gaming Enforcement
• PA by the Pennsylvania Gaming Control Board

This means the online casino is obliged to create a safe online gaming environment for all players. Users must be within NJ or PA at the time of registration and must be 21 or over.

All new users must verify their age and location under the casino’s Know Your Customer protocols. Players can’t fund their account or start playing until this is complete.

Spin Palace also uses advanced encryption technology to protect all user details, including banking information.

My Experience with Customer Support

The customer service available at Spin Palace Online Casino is offered in two main formats:

• FAQs: A handy, self-navigating section dedicated to answering the frequently asked questions at Spin Palace Online Casino.
• Live Chat: A dedicated Support Portal where players can log a ticket or launch the Live Help feature 24/7.

To put the customer support team to the test, I launched the Live Help function and was instantly connected to the AI that powers the software. I manually entered my request, and the AI retrieved a number of articles that were helpful to my request.

I then pushed to talk to a real customer support agent but could only submit a ticket, which required my email address, state, subject, description, and an option to include any attachments. As I was only looking to confirm banking limits, this proved frustrating and time-consuming.

How Spin Palace Stacks Up Against Competitors

Spin Palace might be much smaller than the big players in New Jersey and Pennsylvania. Still, I was impressed by the casino’s clean interface, the quality of its game library, and the smooth payment system open to all users.

Here’s how I thought Spin Palace performed in testing and how players might benefit from choosing this casino over other sites.

My Key Takeaways

The biggest takeaway I drew from my time testing Spin Palace was its fantastic user interface. I loved how easy it was to scroll through the casino’s different game types, and I was impressed by the themed lobbies centered around the time of year. I reviewed this site in March, so there was an exciting range of hand-picked “March Mania” titles.

I was also happy with the mobile play available to both iOS and Android users. This keeps Spin Palace in line with some of the largest online casinos out there, including BetMGM and Caesars Palace.

The site and most casinos in NJ and PA could improve a few features. I’d like to see better live customer support and more table games available to players. Working on these two points would make playing at Spin Palace an even better experience.

Who Should Play Here?

As the name would suggest, Spin Palace definitely caters to online slot fans over table game players. However, the selection of titles on offer would suit most casual players well. It’s also a good choice for those who want to play on mobile.

Regular table game and live dealer players may benefit from choosing a site with a larger range of blackjack and roulette titles.

My Closing Thoughts

Spin Palace Online Casino is a fantastic online destination for casual gamers, but we think a couple of areas need work.

First, the good: banking, game selection, and welcome bonus. These are all staples of a good online casino and the areas that Spin Palace excels in. There’s a wide range of top-quality slots, the top payment methods that we like to see, and a welcome bonus for players in NJ and PA.

The desktop user experience is also top-notch, a quality echoed in the mobile app for both iOS and Android devices. The casino is a pleasure to use, and it’s great to see a crisp, clean, intuitive layout.

However, Spin Palace’s customer support and loyalty scheme let the side down. The live chat isn’t the greatest, and raising a support ticket is never seamless. I struggled to get in contact with a real customer support agent when trying to ask questions about the platform.

The loyalty scheme may be a deal breaker, too. If you’re wagering $10,000+, you’ll probably want a bit more for your money than a $10 bonus. For this, BetMGM and Caesars are the best bets.

Ultimately, Spin Palace Online Casino is a great product for casual gamers looking for a good selection of casino games. We’d recommend it to any casino fan based in NJ or PA.