Carnival Citi Casino Promo Code

Our Rating: 4.1
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Quick Take:

Carnival Citi is a new social casino offering an exciting welcome bonus that immediately sets it apart from the competition. You get 10 million coins and 5,000 Sweeps Chips (SC) for free when you sign up, even without a Carnival Citi promo code. This means you can start playing right away for free.

The welcome bonus makes Carnival Citi a great choice for those who like to play slots, video poker, and arcade games. The casino’s colorful and fun design adds to the enjoyment, making it a lively place to play.

This review will examine Carnival Citi’s features, including the promo code offer, games, user interface, and overall experience. Keep reading to find out if this new social casino is a good option for you!

Join Carnival Citi today

  • Sign-up offer: 10,000,000 Coins and 5,000 Sweeps Chips (no promo code needed)
  • Wide variety of purchase and redemption offers
  • Slots, video poker, and arcade games
  • Several customer support channels

Carnival Citi Promo Code for July 2024

Carnival Citi Promo Code for July 2024

You don’t need a Carnival Citi promo code to claim the social casino’s welcome bonus. Simply sign up, and the no-deposit bonus will be yours!

Carnival Citi Promo CodeNone needed - Click here to claim
Welcome Bonus10 million coins + 5,000 SC for free
Last UpdatedJuly 2024

Carnival Citi Casino Sign-up Bonus: What Do New Players Get?

Carnival Citi offers 10 million coins and 5,000 SC for free, allowing you to start playing its more than 200 games immediately. Here’s how you can claim it:

  • Launch Carnival Citi.
  • To begin the registration process, click the “New User” option.
  • Enter your email address and create a secure password.
  • Fill in your details, including your first and last name, gender, and birthdate.
  • For verification, provide your full address, including your ZIP Code and phone number.
  • You’ll receive a confirmation code on your phone via text—copy and paste it to the form.
  • Complete the registration process to receive the bonus.

Before registering, read the terms, conditions, and privacy policy. You will need to agree to these by ticking the appropriate checkbox. Again, you do not need a Carnival Citi Casino bonus code to claim the welcome offer.

Carnival Citi Social Casino Quick Facts

  • Game Variety: More than 200 slots, solitaire, video poker, and fishing games
  • Daily Rewards: Get free coins and Sweeps Chips every day
  • Launch Year: 2023
  • Ownership: Owned and operated by Citi Media Tech LLC
  • Customer Support: Available via email, 24/7 live chat, and phone
  • Banking Options: Credit and debit cards, e-wallets
  • Welcome Bonus: 10 million Coins + 5,000 SC for free


    • Good range of games
    • Plenty of opportunities to claim bonuses, including the generous Carnival Citi sign-up offer
    • Very active on social media
    • Raffle prizes available for players
    • Offers video poker titles and fishing games


    • No Carnival Citi mobile app
    • Lacks a longstanding reputation
    • Limited information on the long-term rewards and promotions
    • Slow loading times

    Carnival Citi Player Experience: 3.5/5

    Carnival Citi focuses on delivering a straightforward gaming experience, but there are some areas where it could improve. The platform doesn’t have a mobile app, which might be a miss for those who prefer gaming on the go. However, the site’s desktop version is well organized and easy to navigate.

    The social casino’s layout is simple, though it feels a bit dated. The homepage immediately showcases the brand’s extensive library of games, allowing players to dive straight into the action without any unnecessary distractions. This focus on gaming is a clear advantage, making it easy for users to find and play their favorite games quickly.

    The site’s design stands out with its vibrant yellow and purple color palette, a refreshing change from the more common muted blues, blacks, and grays seen in other social casinos. This colorful scheme creates a fun and inviting atmosphere.

    Games are organized by category, but the lack of filtering tools can make it challenging to find specific games. It is also difficult to determine the software provider behind the games. Adding these features would enhance the user experience by making it easier to locate particular titles within the extensive game library.

    Carnival Citi’s commitment to a user-friendly experience is evident in its helpful resources. New players can benefit from guides like “How Does Carnival Citi Work,” which provide clear and concise information on navigating the site and making the most of its offerings. This emphasis on accessibility ensures that both beginners and experienced players can enjoy the platform without confusion.

    Carnival Citi Game Variety: 4/5

    Carnival Citi Casino provides a diverse selection of games for every type of player. With more than  200 titles in its library, the platform hosts a mix of slots, video poker, and arcade-style games.


    Carnival Citi slot games

    Slots make up the vast majority of titles available at Carnival Citi, featuring more than 200 individual options. Some standout titles include:

    • Joker’s Go Wild
    • Golden Lion
    • Bald Eagle

    These games provide a variety of themes and gameplay mechanics, catering to different player preferences. The slots are engaging and high-quality, although it’s not clear which game studio developed them. Many titles appear to be exclusive to Carnival Citi, which is a plus for players seeking unique gaming experiences.

    Video Poker

    For fans of video poker, Carnival Citi offers nine different games, including:

    • Sevens & Joker Wild
    • Jacks or Better Multihand
    • Aces and Faces

    These options provide a nice break from slot machines, offering social casino players the chance to exercise a little strategy.

    Carinval Citi video poker

    Video poker is very rare at social casinos, so this category is a big plus in Carnival Citi’s favor. Even Global Poker and Clubs Poker don’t have this many video poker games in their stables!

    Arcade Games

    Carnival Citi also includes seven arcade-style games, most of which are fishing games. Notable titles in this category include:

    • Animal Fishing
    • Mermaid Hunter
    • Alter World

    These games offer a different type of entertainment, focusing on skill and fast-paced action rather than chance. The multiplayer aspect of these games may also cater to the most competitive players. Again, fishing games are rare at social casinos, with only Funrize Casino matching the selection found at Carnival Citi.

    Ultimately, Carnival Citi could certainly offer more games overall; Pulsz, Stake.us, and Hello Millions Casino all have much bigger collections. Plus, we would love to see table games or live dealer games available. However, Carnival Citi Casino offers a few gaming types that are hard to find at competing sites.

    Carnival Citi Casino Purchases and Redemptions: 4.5/5

    At Carnival Citi, all games are free to play, as you get free coins and free SC at Carnival Citi in a variety of ways, including the promo code offer. However, you can purchase non-redeemable coins to boost your bankroll if you wish.

    When you make a purchase, you often unlock free Sweeps Chips as a bonus. For instance, your first purchase might include a bonus for additional Sweeps Chips, which you can use to participate in sweepstakes games.

    One of the best aspects of this social casino is the vast range of payment options it offers, such as:

    • Visa
    • Mastercard
    • Discover
    • American Express
    • Trustly
    • PayPal

    These options are pretty standard for the other top social and sweepstakes casinos in the US.

    No fees are associated with purchases or redemptions at Carnival Citi.

    If you win with Sweeps Chips, you can redeem them for cash prizes. Here’s how it works:

    • Earn Sweeps Chips through gameplay and promotions. However, you must play and win with them before they are eligible for redemption.
    • When you have enough Sweeps Chips, visit the redemption section of the platform.
    • Enter the amount you want to redeem.
    • Complete the transaction. All redemptions at Carnival Citi occur via Trustly bank transfer.

    You should note that the minimum redemption amount is 100,000 Sweeps Chips or $100. Additionally, you cannot redeem more than $10,000 daily or more than $25,000 weekly.

    There is one small wrinkle to note in the Carnival Citi redemption process. When you make your redemption request, you’ll need to answer five questions about games on the site to finalize your prize. While this extra hurdle is a little odd, we’ve been assured by customer support that users will be given as many opportunities as they need to get the questions correct. In short, there’s no chance you lose your prize at the trivia stage. It is simply a method of verification.

    Carnival Citi’s purchase and redemption system is user-friendly. However, if you have any issues with these topics, contact the customer support team for assistance. We’ll discuss the support options in the next section.

    Carnival Citi Customer Support: 4.5/5

    You have multiple avenues to contact the customer support team at Carnival Citi. Firstly, Carnival Citi provides a 24/7 live chat feature, ideal for players with immediate queries. Most social casinos offer no live chat or hide it behind a paywall (like McLuck).

    Other communication channels include:

    • Phone Support: You can also contact support by phone at 1-786-772-1915.
    • Email Support: For less urgent matters, you can email [email protected].
    • Social Media: Carnival Citi is active on Facebook, Instagram, and YouTube, where you can also contact a team member.

    This is an extensive list, with more options than you find at just about any other social or sweepstakes casino outside of Stake.us. So why a score of only 4/5?

    Well, while there are plenty of communication channels to reach out to a support agent, some players have reported online that customer support can be inefficient sometimes, leading to delays and frustration.

    With this in mind, the platform offers a robust range of customer support options, but support quality could be an area for improvement.

    Is Carnival Citi Casino Safe To Play?

    When considering whether to sign up for a new sweepstakes casino like Carnival Citi, it’s important to assess various factors, including legality, the reliability of cash prize redemptions, and the security of your personal information.

    Carnival Citi social casino operates legally within the United States, even though it doesn’t hold an official gaming license. This is not unusual for sweepstakes casinos. They must comply with US sweepstakes laws but don’t need traditional gambling licenses. Carnival Citi’s parent company, Citi Media Tech LLC, is based in Florida, reinforcing its status as a legitimate, homegrown gaming site.

    One of the most critical aspects of any sweepstakes casino is whether it reliably redeems cash prizes. Carnival Citi has a straightforward redemption process for its premium currency, Sweeps Chips. You can convert SC into real-world rewards once you reach a balance of 100,000 Sweeps Chips, equivalent to $100.

    All prize redemptions at Carnival Citi occur via Trustly bank transfers. While we wish gift card prizes were an option here, we have found no consistent complaints from players regarding not receiving redemptions or about shady redemption practices. This is a big reason why we would recommend Carnival Citi over, say, Moonspin Casino.

    Carnival Citi also takes the security of its players’ information seriously. The site employs SSL encryption to protect all data transmissions, ensuring your personal and financial information remains secure. Additionally, Carnival Citi uses two-factor authentication, making unauthorized access more difficult.

    Finally, Carnival Citi Casino also features a comprehensive “Responsible Social Gaming” section, which provides resources and support for players who might need help managing their gaming activities. This commitment to responsible gaming underscores Carnival Citi’s dedication to its users’ safety.

    Who Should Try Carnival Citi Sweeps Casino?

    Carnival Citi is perfect for casual gamers who enjoy the thrill of playing games without the pressure of spending real money. The platform’s generous welcome bonus and daily rewards make it an excellent choice for those looking to play for fun and explore different games without financial risk.

    With more than 200 games, Carnival Citi caters to players who appreciate a wide range of gaming options. However, if you love table games, this isn’t the right fit for you.

    Carnival Citi’s straightforward layout and easy-to-navigate interface make it a great choice for those who prefer a simple, no-frills gaming experience. The focus is on the games, with minimal distractions, making it easy for players to jump straight into the action.

    However, Carnival Citi might not be the best fit for you if you prefer gaming on the go due to its lack of a dedicated mobile app. While the desktop site is user-friendly, those who favor mobile gaming might find this limitation frustrating.

    Carnival Citi’s simple and somewhat dated design may not appeal to players used to high-end graphics and more advanced features. If you’re looking for cutting-edge visuals and intricate gameplay mechanics, you might want to explore other options.

    Platforms like Chumba Casino or Global Poker might provide a more visually appealing and feature-rich experience.

    Carnival Citi Casino FAQ

    When you create a new Carnival Citi account, you receive a welcome bonus of 10 million Coins and 5,000 Sweeps Chips (SC). You don’t need a Carnival Citi bonus code to claim it, which allows you to start playing immediately after signing up.

    To redeem Sweeps Chips, you must accumulate a balance of at least 100,000 Sweeps Chips, which can be exchanged for $100. Also, those Sweeps Chips need to be ones you have won playing the games, not ones you have gotten as a bonus. Once these conditions are met, you can go to the redemption section of the platform and start your bank transfer.

    Carnival Citi supports a variety of payment methods for purchasing non-redeemable Coins. These include Visa, Mastercard, Discover, American Express, Trustly, and PayPal. There are no fees associated with these transactions.

    Yes, Carnival Citi operates legally within the United States as a sweepstakes casino, which does not require a traditional gaming license. The site uses an SSL encryption protocol and two-factor authentication to ensure the safety of your personal and financial information.

    Currently, Carnival Citi does not have a dedicated mobile app. However, the site’s mobile browser version is well-designed and user-friendly, so you can easily play on your mobile devices that way.

    About the Author

    Calli Varner

    Calli Varner

    Calli Varner comes from an extensive gambling background with experience in both the retail casino and online gaming industry. Calli also has years of editing experience as a graduate of the Walter Cronkite School of Journalism. Her current role is Managing Editor at Bonus.com, part of the Catena Media network. Calli has written and edited hundreds of articles and guides on all things gambling including online casinos, sweepstakes casinos, sports betting, and lottery play. Her favorite slots include the NFL slot Super Bowl Jackpots and the Little Shop of Horrors slot.
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