Discovery Channel added a new reality series with the debut of Secret Life of a Vegas Casino, which takes viewers behind the scenes of the Golden Nugget, one of Vegas’ longtime gambling destinations.
Premiering September 29th, the series highlights the venue’s 80-year history and follows the folks who keep the wheels turning at the casino. From dealing with high rollers to managing millions of dollars daily — a stark contrast to the digital experience of online casinos in Nevada — Secret Life of a Vegas Casino delivers an illuminating look into the day-to-day operations of a Vegas casino.
Operational General Manager Cindy O’Keefe sat down with TV Insider to discuss the show and what it took to get it off the ground.
“Our first meetings with production started as a behind the scenes look at our security and surveillance area. THey saw early on how closely security works and interacts with all of our operational areas — from the casino floor, to hosts and all operations of the property.”
O’Keefe stated that she was initially concerned that the show would even be entertaining.
“We were all intrigued initially by the concept and were not sure if we would be interesting. We thought, ‘This is business as usual, it’s what we do every day, are we interesting enough?’ But once the production crew arrived and took their first peek behind our operations, it quickly became evident that people were genuinely curious about the inter-workings of our casino operations.”
Overall, she is excited for viewers to see how the business is managed each day and how the customer experience is at the forefront of Gold Nugget’s model.
“We are excited to showcase our talented team and how we manage our business every day, protect our guests and our reputation — understanding that there are no spare customers. Viewers will discover their unique personalities, and we also may have some shark tales to share.”
Secret Life of a Vegas Casino airs every Tuesday on Discovery Channel.