Wheel of Fortune Online Casino Review

My Experience with Wheel of Fortune Casino

Overall Product Rating & Key Takeaways

Wheel of Fortune Casino has garnered positive ratings from both our users and our team of casino experts. Our experts have rated it 4.3 stars, while our users have rated it 4.4 stars. It’s not often that our users rate an online casino higher than we do with our detailed testing and experience, but when it happens, it’s a very good sign.

The main points that land Wheel of Fortune Casino its high ratings are an extensive game catalog, solid promotions with decently approachable terms and conditions, and an easily navigable and intuitive interface.

Where I Found Wheel of Fortune Casino Available

Wheel of Fortune Casino is currently available only in New Jersey, which is, luckily, where I am located. I believe that being in one state comes with pros and cons. On the positive side, all attention goes to the user experience in that singular state. On the negative, many players in the rest of the country can’t enjoy the experience.

Navigating Wheel of Fortune Casino: My Impressions of the Platform

Wheel of Fortune Casino is operated by BetMGM Casino, which means right off the bat it’s on a solid, reliable platform. That being said, it seems to be on a slightly more outdated interface than the main BetMGM Casino site. In this case, I don’t believe for a second that outdated means bad, as I have had no issue navigating, finding, and utilizing anything on the site.

The user experience is intuitive, snappy, and enjoyable. While it seems simple at first glance, it also allows me to get to the games I want quickly, as well as take advantage of the promotions I want to quickly. In addition, the cashier platform is quick and easy, making deposits and withdrawals simple and straightforward.

Desktop Experience

At first glance, the website seems relatively simple, and to some, it may even seem bland. However, this simple layout proved to be utilitarian, as I was easily able to find my games, promotions, and anything else I needed throughout my testing process.

The homepage plays host to a navigation bar that, in my opinion, absolutely makes sense and is very straightforward. In the past, I’ve complained about convoluted, cluttered, and nonsensical navigation, but that’s not the case at Wheel of Fortune Casino. It’s got Promotions, a search feature, and just categories that make sense (Wheel of Fortune, of course, as well as Jackpot Slots, New Games, Table, Exclusive, Slots, and All). In my opinion, this is the perfect navigation in terms of category inclusion.

Beyond that, the homepage features more categories, including Top 10, Exclusive, “Find Me at Borgata”, and more. I will say that categories begin to become a bit arbitrary after that, including topics such as “On the Map,” “What Are You Winning,” and “Living Things,” but it doesn’t bother me because they’re already so far down the page that they’ll only be utilized by players who are interested to begin with.

Once you head to the category pages, you’re met with more variety in terms of categories. All display prominently featured games at the top, but move on to include top games, game providers, and more. I personally never had an issue with navigation and never had an issue finding games I enjoyed playing. This is partially due to the robust search feature. Using the search feature, I was able to essentially filter games by name, category, and even by provider, which was much appreciated.

The Promotions page was equally as straightforward and navigable. I found simple and straightforward bonus tiles that easily allowed me to opt in, check expiration dates, learn about the offers themselves, and even check out the terms and conditions.

Mobile App Experience

I found the mobile app to essentially be a clone of the desktop experience. In this case, that’s a good thing, as both provided enjoyable and intuitive experiences.

Overall, my mobile experience was great. I experienced no issues with geolocation, loading times, or navigation, which are honestly the primary things I look for when testing mobile online casino apps. Essentially, I know that desktop experiences are generally going to be honed and polished, and I want to make sure that mobile experiences are as close as possible to that. All in all, I enjoyed my playtime on both desktop and mobile here, and I don’t really have any complaints.

Exploring the Games: What I Found & What Stands Out

Slot Games

The largest category within the Wheel of Fortune Casino game catalog is slots. With the number of slots here, I personally feel that no player could ever get bored or complacent. These online slots feature tons of mechanics, features, and themes – so much so that boredom is completely avoidable and perhaps even impossible.

There are also jackpot slots here, including BetMGM Casino exclusives, thanks to the operator, which include 20 exclusive jackpots. Most of these exclusive jackpots, at the time of writing, sat at almost $700,000, which is an impressive win opportunity. Some slots on the site are even host to exclusive BetMGM Casino branding, such as BetMGM Wheel of Fortune Triple Extreme Spin, which also co-brands Wheel of Fortune in appropriate fashion.

Table & Live Dealer Games

The table game selection is solid, but it should be mentioned upfront that it lacks live dealer games for those who enjoy the land-based/online hybrid option. That being said, I found all of the most popular table game options, as well as plenty of variations of each. These included blackjack, roulette, baccarat, and more.

One such example is the above-pictured BetMGM Blackjack Xchange, which is exclusively available at BetMGM Casino and Wheel of Fortune Casino and is surprisingly provided by Slingo. In this variant, you can trade your way to a winning position by taking advantage of the ability to buy and sell cards. Other variants allow similarly exciting features, including additional side bets and more.

Does Wheel of Fortune Casino Offer Games You Can’t Find Elsewhere?

Yes, Wheel of Fortune Casino does offer exclusive games. That being said, there are not as many as you might find at some other online casinos. In fact, at the last count during my testing, I found only 11 exclusive games. That being said, five of those exclusive games offered me the opportunity to win an almost $700,000 progressive jackpot, so I can’t complain much.

It’s also worth mentioning that all of the exclusive games at Wheel of Fortune Casino are slots, except for BetMGM Blackjack Pro and BetMGM Roulette Pro.

VIP & Loyalty Rewards: Is It Worth the Commitment?

Despite Wheel of Fortune Casino’s ties to BetMGM Casino (operator) and Borgata Atlantic City (license), there is no VIP or loyalty program available at the time of my testing. I personally feel that this is a missed opportunity, as Wheel of Fortune Casino could tie into either MGM Rewards or Borgata Rewards. However, since modern loyalty rewards programs don’t offer much in terms of rewards beyond Atlantic City room discounts, I don’t feel that this is too big of a deal. In reality, players usually have to wager $1,000+ to get a single dollar in bonus funds at most other online casinos, so I don’t feel like I’m missing out.

That being said, the only opportunity I see here that’s missing is the ability to create physical benefits for online players. This would, in my opinion, be especially valuable for an online-only casino such as Wheel of Fortune Casino, as it creates a new opportunity to give players more for deciding to play at an online casino that’s exclusively online. This stands especially true in a state like New Jersey, where many of the online casinos share benefits with land-based Atlantic City casinos.

How I Handled Deposits & Withdrawals

Deposit Options

As you can see from the table above, Wheel of Fortune Casino offers all of the most modern and convenient deposit methods. And I’ve found the ones I’ve tested to provide instant deposits. Primarily, I’ve utilized PayPal in my testing, which has given me no issues and seems to be straightforward, instant, and convenient.

Withdrawal Process

Withdrawals are equally as accessible, and despite the processing times listed above, I’ve found them to be extremely quick. That’s not to say the times listed above are unacceptable; I just personally feel from my testing that these are generally overestimates, and you can usually expect your withdrawals to come through quicker than listed. For example, PayPal lists up to 24 hours, but I received my latest withdrawal in about an hour.

Payment Security & Regulations

Like other legal, regulated online casinos, Wheel of Fortune Casino utilizes TLS encryption, which is the stronger successor to SSL encryption. You can confirm this by clicking the lock in the URL bar on your browser. It is actually the same security standard that online banks use.

Beyond that, Wheel of Fortune Casino is licensed and regulated by the New Jersey Division of Gaming Enforcement, which is one of the most stringent and impressive online gambling regulatory agencies in the country. In fact, many other states look to the NJDGE as a “guiding beacon,” if you will, providing guidance and standards for implementing and maintaining a strict regulatory environment.

My Experience with Customer Support

As a personal rule, I’m quite picky about customer support. I believe that if there’s ever an issue, it should be able to be resolved quickly, easily, and at any time. This stands especially true as online casino gamers are often playing at off-hour times – in fact, all you need to do to confirm off-peak gambling hours is head to an Atlantic City casino. I believe that customer support should be available 24/7, and that should be true beyond the pre-written help center, which Wheel of Fortune Casino has a detailed and exceptionally helpful one.

The Wheel of Fortune live chat, which is available 24/7, begins with an automated chatbot. I’ve found this to be the case at almost every online casino that offers live chat, and I had no problem with having it guide me through my questions and get me to a live agent.

Beyond that, Wheel of Fortune Casino offers phone support from 11 a.m. to 8 p.m. at (609) 508-8207 and the above-pictured email support via an on-site form. Generally, I’d prefer a direct email option, but Wheel of Fortune checked all of my customer support options with live chat, email, and phone, as well as 24/7 options, so I can’t complain at all.

How Wheel of Fortune Casino Stacks Up Against Competitors

My Key Takeaways

My key takeaways from Wheel of Fortune Casino are that it provides an easily accessible and intuitive interface for those who provide a solid game catalog and a decent amount of fair promotions. I also think that the brand-led approach is nice to an extent, but would hope to see more Wheel of Fortune tie-in beyond a few games over time.

Who Should Play Here?

I think that this online casino caters to players who aren’t interested in having to make massive deposits and wagers to have fun. This isn’t to say that high-rollers are excluded, as they’ll always get excellent treatment wherever they go. However, the accessible welcome bonus and lack of a rewards program that could provide additional rewards for high rollers makes this a less-than-ideal landing spot for them compared to some of our other options.

My Closing Thoughts

Overall, I think that Wheel of Fortune Casino is a great choice for players of all levels, especially those who appreciate the Wheel of Fortune branding and Wheel of Fortune-themed games. Pairing an extensive game catalog with frequent weekly promotions, decently accessible terms and conditions, great customer support, and an easily navigable site creates a nice option for all.

It does suffer from some aspects, such as a small welcome bonus and a lack of live dealer games, but these downsides are not enough to knock the online casino as a whole. In the end, I’d recommend it as a solid option to all players, no matter their gaming interests and play levels.