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The Pennsylvania Gaming Control Board (PGCB) recently released its annual diversity report outlining the demographic makeup of the workforce in Pennsylvania online casinos. The figures paint an interesting picture. Notably, the workforce has declined slightly, along with spending with outside businesses. However, the share of female employees has increased slightly, with the casinos achieving an overall historic peak in gender equality. Here’s a closer look at the report’s findings.Â
Workforce compression
The total workforce across all 18 casinos stood at 15,242 at the close of the 2025/26 fiscal year, with 90% of all workers maintaining state residency. In contrast, the total workforce in the previous fiscal year stood at 15,840. To this end, casinos have shed 598 jobs within the past fiscal year, a 3.8% reduction in the total workforce.
This is interesting, as the state recently added another brick-and-mortar casino. Happy Valley Casino opened in April 2026 at the Nittany Mall in College Township. Ranked as a Category 4 mini-casino, the establishment has 600 slot machines, 30 live table games, a full-service restaurant, a café, and a bar.Â
The reduced workforce is a sign that brick-and-mortar casinos are streamlining operations as they face growing competition from digital gaming platforms. Indeed, more people are turning to mobile casino apps, which let them play from anywhere.
Demographic maturation
Casinos in the state achieved a historic peak in gender equity in the total workforce. Notably, the number of female workers increased by 4%, reaching 46% compared to 42% in the previous fiscal year. Minority workers comprised 42% of the workforce, remaining unchanged from the previous fiscal year.
Supply chain consolidation
The report also reveals that Pennsylvania brick-and-mortar casinos spent $753 million on construction and non-construction purchases. Notably, vendor spending has been reducing steadily over the past three fiscal years, falling from $1.05 billion in FY 2023/24 to $830 million in FY 2024/25 and now $753 million.
Of the $753 million, 31% was spent on local vendors. Notably, the local share of vendor spending has dropped alongside total vendor spending, falling from 50.8% in FY 2023/24 to 46% in FY 2024/25, and now at 31%.
The decline in vendor spending is seen as a move by operators to defend their profit margins amidst high taxes and an evolving market largely taken over by digital platforms. Brick-and-mortar casinos are seeing lower foot traffic as more people turn to online casinos. In response, the casinos have scaled back on major capital improvement projects, management of facilities, and non-essential vendor contracts.
Local vendors are also losing out as casinos are ditching costly localized vendor agreements. Casinos are instead leveraging their scale to move purchasing into centralized, nationwide buying pools.
